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Handle9
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  #3098507 2-Jul-2023 05:10
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When I’m giving stuff away and people want me to hold it for them. I’m not a shop, it’s free stuff.

Experience tells me if I agreed they wouldn’t show up anyway.

Journeyman
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  #3098585 2-Jul-2023 12:05
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ezbee:

 


The new Shiny Slippery 1L Value Milk container without a handle anymore.

 

While the old one was not shiny, and the old shape with a handle may have been well, 'OLD'.

 

It was functional, and I can imagine for many less dexterous the change is not positive.

 

Its also nicer to pour small measured amounts using integrated handle.

 

 

Many companies are very good at this sort of thing. "This sort of thing" being replacing something that is good and works well with something that is bad and crap, because reasons. The actual reasons don't matter. The important thing for these companies is that they just like to do something different.


invisibleman18
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  #3099086 3-Jul-2023 15:09
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invisibleman18:

 

Anyway today's frustration with it is the $10 "penalty" for not tagging off. Yesterday morning I was running a bit late for a meeting so raced off the train at Wellington and in my rush must have inadvertently missed tagging off as I got charged a $10 penalty when I tagged on to go home at the end of the day - cue the card not having enough funds left on it to pay the penalty and tag on for a new fare so then had to faff around tying to top it up before missing the train. 

 

 

Requested a refund from Snapper not expecting much and they got back to me today refunding the full $10 to my card. I only asked for the difference between the fare I meant to pay ($2.26) and the penalty so good result.


neb

neb
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  #3099102 3-Jul-2023 15:42
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The seeming total inability of way too many tech companies to remember your details from one screen to the next. Your entire business runs on computers and yet you seem totally incapable of doing the one thing that computers are famous for, recording and recalling data. This is why we have computers, so we don't have to provide an account name, email address, password, billing details, and other stuff, over and over and over and over again. I was helping an elderly neighbour make some change to their Xtra account [*] and I think she had to provide all of the above at least three or four times each, and then when it still didn't work phoned their tech support for help. After dictating all of the above over the phone, several times in some cases, she was asked yet again for an email address. I was tempted to tell her to say "you know that big square glowing thing in front of you with text on it? Look for a series of letters with an '@' between them, and that's the email address. It's recorded in the account, you already know this, you don't need to ask for it yet again".

 

 

[*] Other companies are just as bad, this particular example is just the most recent.

kingdragonfly
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  #3099120 3-Jul-2023 15:56
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Handle9: When I’m giving stuff away and people want me to hold it for them. I’m not a shop, it’s free stuff.

Experience tells me if I agreed they wouldn’t show up anyway.


I heard about a program in Cuba.

The charity was giving away free bikes, only to find that people were losing and abusing them.

So they started charging about 100 Cuban pesos, about USD $4, and suddenly people were taking care of their stuff.

I was stupid enough to sell a Lazy-Bot recliner for a $1, thinking I was doing someone a favor.

I gave the first seller 21 days to pickup. He said he'd pick it up that weekend. He never showed up ever.

The second person purchased it. Then two days later his wife decided they didn't need it, but would still do me the favor of "taking it off my hands". In the end, didn't leave any feedback on Trademe.

Handle9
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  #3099137 3-Jul-2023 16:30
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kingdragonfly:
Handle9: When I’m giving stuff away and people want me to hold it for them. I’m not a shop, it’s free stuff.

Experience tells me if I agreed they wouldn’t show up anyway.


I heard about a program in Cuba.

The charity was giving away free bikes, only to find that people were losing and abusing them.

So they started charging about 100 Cuban pesos, about USD $4, and suddenly people were taking care of their stuff.

I was stupid enough to sell a Lazy-Bot recliner for a $1, thinking I was doing someone a favor.

I gave the first seller 21 days to pickup. He said he'd pick it up that weekend. He never showed up ever.

The second person purchased it. Then two days later his wife decided they didn't need it, but would still do me the favor of "taking it off my hands". In the end, didn't leave any feedback on Trademe.


Generally most people are ok but there’s always one. We live in a master planned community so there are 3 layouts of houses and the fixtures are all the same. It’s around 16 years old and a significant proportion are rentals and not well maintained so a lot of the houses have had a tough life.

I replaced all the door handles in our house, put the bits in a box outside and posted on the local WhatsApp group to come take what you want. It’s pretty clear I’m not looking for a lot of interaction but it got picked over and people got spare bits and pieces.

msukiwi
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  #3099146 3-Jul-2023 17:04
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FlyBuys!

 

In March:

 

$50 New World Gift Card = 335 Points

 

Now: 375 Points for the same $50 New World Gift Card!

 

= 12% more points!

 

Inflation gets you everywhere!

 

You will even be able to buy at least 12% less groceries for the $50!!!

 

 


neb

neb
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  #3099613 4-Jul-2023 12:57
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All the politicians filling the letterbox with pleeeeze, pleeeeze vote for meeeeee! missives, absolutely none of which are printed on soft and absorbent paper.

neb

neb
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  #3099723 4-Jul-2023 15:38
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I'd heard reports of trees and power lines down after the recent breeziness and did a quick Google search for storm damage, of which the first few links were to Herald photo collections. As usual, the Herald didn't fail to disappoint:

 

 

Absolutely none of the stories/photos had a date anywhere on the page. Are these photos from last night? Last week? Last month? Last year? In 2016? In 2008? How hard would it be to actually put a date on stories/photos so you can tell whether this was recent or some long-gone storm?

networkn
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  #3099740 4-Jul-2023 16:13
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Customer: I need you to restore a file from backup.

 

Me: OK, sure. Which File. 

 

Customer: I don't know, it's a big file, in one of my folders.

 

Me: How do you know it's missing, if you don't know it's name or where it is? 

 

Customer: I am not sure, but it's important I get this file back immediately.  Priority one. 

 

 

 

After about 20 minutes I found said file, which was deleted or moved in Jan 2023.

 

Lost for words.

 

 


Handle9
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  #3099742 4-Jul-2023 16:16
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networkn:

Customer: I need you to restore a file from backup.


Me: OK, sure. Which File. 


Customer: I don't know, it's a big file, in one of my folders.


Me: How do you know it's missing, if you don't know it's name or where it is? 


Customer: I am not sure, but it's important I get this file back immediately.  Priority one. 


 


After about 20 minutes I found said file, which was deleted or moved in Jan 2023.


Lost for words.


 



That’s what the money’s for I guess.

Behodar
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  #3099743 4-Jul-2023 16:17
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networkn:

 

Customer: I need you to restore a file from backup.

 

Me: OK, sure. Which File. 

 

Customer: I don't know, it's a big file, in one of my folders.

 

Me: How do you know it's missing, if you don't know it's name or where it is? 

 

Customer: I am not sure, but it's important I get this file back immediately.  Priority one. 

 

 

 

After about 20 minutes I found said file, which was deleted or moved in Jan 2023.

 

Lost for words.

 

 

 

 

Sounds about right. We had a "critical" issue on our website today, which was resolved after 353 minutes. Looking at the timestamps afterwards, I can see that I spent 16 minutes tracking down the issue, figuring out what had happened, telling the relevant business unit, suggesting a fix, and ultimately implementing a workaround. The other 337 minutes were the rest of the business faffing around.


networkn
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  #3099744 4-Jul-2023 16:18
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Handle9:

 

That’s what the money’s for I guess.

 

 

 

Yes, all my millions :) 

 

 


surfisup1000
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  #3100102 5-Jul-2023 10:15
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Inland revenue, they will not accept incoming calls at the moment. They just tell you to schedule a callback for later in the week, then hang up. 

 

 


kingdragonfly
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  #3100144 5-Jul-2023 11:52
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You haven't experience bad service till you've tried to interact with the United States tax service the IRS.

Years ago the Republicans cut funding to them (by the way every $1 spent at the IRS returns $1.8 in tax revenue)

Because almost every US politician and bureau head is petty, the IRS massively cut the front-line workers, in a moment of "that'll show them"

The IRS boss head knew would create chaos and they'd get complaints from normal working taxpayers. Then the IRS boss could say blame the Republicans for cutting their budget.

So as a member of the unwashed masses, phone conversations with a human at the IRS are nigh impossible. I know because I couldn't set up a on-line access, because the IRS on-line form doesn't recognize non-US addresses and non US phone number. After 6 years, and many attempts, I still can't get on-line access.

Note the IRS has the ability to "attach" (meaning empty out) bank accounts for just about all countries in the world, including New Zealand.

It didn't happen to me, but a Chinese friend, with weak English, called me up and asked why the ATM was saying they had no balance. He called the bank, but he couldn't understand what they were telling him. Then he mentioned an IRS letter, and before I read it, I knew what it was.

At the IRS, you're guilty and punishment is metered out until proven innocent.

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