kingdragonfly: You haven't experience bad service till you've tried to interact with the United States tax service the IRS.
Years ago the Republicans cut funding to them (by the way every $1 spent at the IRS returns $1.8 in tax revenue)
Because almost every US politician and bureau head is petty, the IRS massively cut the front-line workers, in a moment of "that'll show them"
The IRS boss head knew would create chaos and they'd get complaints from normal working taxpayers. Then the IRS boss could say blame the Republicans for cutting their budget.
So as a member of the unwashed masses, phone conversations with a human at the IRS are nigh impossible. I know because I couldn't set up a on-line access, because the IRS on-line form doesn't recognize non-US addresses and non US phone number. After 6 years, and many attempts, I still can't get on-line access.
Note the IRS has the ability to "attach" (meaning empty out) bank accounts for just about all countries in the world, including New Zealand.
It didn't happen to me, but a Chinese friend, with weak English, called me up and asked why the ATM was saying they had no balance. He called the bank, but he couldn't understand what they were telling him. Then he mentioned an IRS letter, and before I read it, I knew what it was.
At the IRS, you're guilty and punishment is metered out until proven innocent.
๐ผ ๐ต We don’t know how lucky we are. ๐ถ