sir1963:

 

Handle9: 

In many cases they don’t “need” to charge a surcharge, they do it because they can. It’s the same as phantom “health and safety” charges.

It’s their business, they can do what they want. As a consumer I can tell them what I think or I can avoid those businesses.

I’m entirely ambivalent whether or not a business has the margin to be open. I also don’t really care if a cafe is open on a holiday. If they are open it annoys me that they charge a surcharge.

 

 

 

I will assume that you know which is which for their "need" to surcharge.

 

As a citizen I chose not to use any of them so that their staff can have a day off with the rest of their families.
You want special service on a public holiday, have the good grace to accept it will cost you extra for that privilege. Think of this being "after hours" cost that tradies , doctors, and many other businesses charge.

 

missing out on your coffee for one day will not kill you.

 

don't want special service, i want regular service.

You double your regular business for the day, just by the extra numbers, then add 10-15% on top of that, and you have easily made the extra labour costs and a nice little profit on the top. That's the issue here. Every other place is closed, so there is a lot more people to want to go out for breakfast/lunch etc because they don't have to be at work.

If it wasnt profitable for them to be open they wouldn't open.