Handle9:
TSB. They really are useless. They are threatening to close our accounts because we haven't supplied some KYC crap that was emailed to them 3 weeks ago. Everytime KYC is a crap shoot with these clowns.
Oh good. Going through a password reset results in a message "Success. You've successfully reset your password and you can now login." with no idea what the password has been reset to. God they are useless.