Handle9:
If only the manufacturer had imprinted a unique identification number on a name plate somewhere on the car.
Oh wait…
Yeah, upon reflection, it seems like the idea is if you make the effort to come in, you are less likely to walk away at the much higher price they charge for service over another service agent perhaps.
My car has an app and it's pretty comphrehensive.
It's nutty with the size display I have, they couldn't say your WOF was due rather than you required a service.