Teams/slack/discord is the replacement for phone calls and meetings, not for emails.

richms:

 

Teams/slack/discord is the replacement for phone calls and meetings, not for emails.

 

While that may be the intent, it's unfortunately not the practice.

Kiwibank Again. Confusing interface leads to them sending me out the wrong replacement card (also, my mistake for not noticing/understanding). 

To fix it, requires a call, call in... 'your wait may be over 1 hour'. Ah, NOPE. 

Also, get your *&^$ together, there is no excuse for ongoing 1 hour wait times. Occasional wait times if there is an outage, but if you are making customers wait 1 hour, you don't have enough resources on the phones. 

Disgusting behaviour. 

networkn:

 

To fix it, requires a call, call in... 'your wait may be over 1 hour'. Ah, NOPE. 

 

Also, get your *&^$ together, there is no excuse for ongoing 1 hour wait times. Occasional wait times if there is an outage, but if you are making customers wait 1 hour, you don't have enough resources on the phones. 

 

Every call centre: "We are experiencing an excessive number of calls"

Every day. All day. And yet, no plans to make it better for customers.

100%. I feel like it's misleading to say we are experiencing a higher than usual number of calls. If you have an hour wait time for customers all the time... ITS NOT UNEXPECTED!

Fix it. I wish it fell under Consumers purview to deal with it. It's a royal hassle to change banks, that's the only recourse. 

SepticSceptic:

 

... They can see you've read the damn thing, and if you haven't replied in 4.5 minutes , there's a following up message asking as to why you didn't answer the original message ...

 

 

 

 

 

My frequent response to that sort of thing is: "It's not my crisis."

SepticSceptic:

 

Teams is the under35's collaboration tool, in as much as email was for us when we were younger.

 

Email beat fax, hands down... and you could deal with the email (and fax) when and as best you could. 

 

Now with Teams, and other collaboration tools, it's in yer face and demanding replies. They can see you've read the damn thing, and if you haven't replied in 4.5 minutes , there's a following up message asking as to why you didn't answer the original message ...

 

There is definitely some generational tension around these tools. The social media generation just respond to things that are bleeping at them rather than prioritising properly, and they aren't too bothered if tasks slip through the cracks. More mature people prefer to have more structured workflows. 

This all results in inconsistent expectations around how and when one's colleagues respond to different types of electronic communication. In my case, I sort my emails by importance and only look at instant messages after all my emails are cleared but that's not universal practice any more. 

I'm watching a show which has subtitles not just for the dialogue but also the song that is playing in the background.

All jumbled up.

Super annoying!

Someone posted this on Reddit nine years ago. Someone else subsequently copied it and posted it on Instagram and the comments are all saying things to the effect of "get out of here with this AI slop". I'm guessing it's a case of "I don't believe it, therefore it's AI", rather than actually researching it.

Tourists going 25 in a 60 because they're ogling the sea instead of actually driving.

Todays is mildly rolling my ankle when moving crap from the garage to the house on what is probably the only fine day of the weekend so now sitting around doing nothing while I rest it till the swelling goes down.

Behodar:

Someone posted this on Reddit nine years ago. Someone else subsequently copied it and posted it on Instagram and the comments are all saying things to the effect of "get out of here with this AI slop". I'm guessing it's a case of "I don't believe it, therefore it's AI", rather than actually researching it.

Personal Stereo: May 1922: Eighteen year old inventor, H Day wearing headphones attached to a wireless under his top hat. (Photo by Topical Press Agency/Getty Images)

How complex it is to use a new TV with so few buttons on the remote and apps for everything. Can't even just select the TV channel you want without scrolling through them in numerical order.

The word performant.