Despite an amazing turnaround by Number1/Hannahs, I was able to pick up the heavily discounted Docs within an hour of ordering them.
Unfortunately, their policy is that Click and Collect orders are bagged up as if being shipped, so I got all the way home, opened them and discovered they'd given me the wrong size (ordered a US9, given a UK 9).
Had to go all the way back in Friday rush hour traffic and swap them out...which was a bit of an ordeal as they were sure I had ordered the wrong size and not the other way around (despite clearly having the right size on the online order receipt).
Anyway - got them, looked at them and asked abut the second pair of laces that come with them as standard. "Sorry - we don't give away a second pair of laces". Um...globally, that's how they're packaged, advertised and sold.
Oh well. 1-star review for the store, 5 star review for the shoes.
