I agree with the previous posters, the action by TradeMe staff was unacceptable without any evidence and proper query to hear from both sides of the party.
This is what had happened with my eBay account as it was hijacked and suspended my account. To date, I don't even bother returning to eBay (not that I use it at all as all stuff are in USA and many doesn't even cater for NZ). So I let that to rot.
As with TradeMe, it is successful but it doesn't give TM the liberty to a bully and a jerk in the field. Customer services is the most valuable asset any company cannot afford to fail in, the "shoot first ask questions later" approach can quickly burn your relationship with successful and supportive members.
Remember, bad words spread faster than the good words.
(You folks probably be lucky to maintain this exposure out to the public given the parent company is a mainstream media organisation, so that curb the bad publicity...)
We haven't heard the excuse why the account was disabled and maybe never will.
But there are always 2 sides to every story. I just then reported a person in who I believe has 2 accounts. I only did it as I want the item, but am frustrated as I believe seller is bidding up own auction.
What makes me think this?
Well now there is an autobid from a zero feedback member in the closing hours of the auction. When checking out their profiles the have same name from same town, and the 0 feedback is actually a balance of + and - feedback, and hmmm, it appears he has won auctions from the first seller and recieved happy feedback, but negative from another seller. I can only assume in a previous attempt to bid up his own auction, he went too far and got stuck winning it.
This is quite frustrating as I suppose the next step is the auction will be withdrawn and nobody will win it. Its a shame he is not forced to complete the sale at the highest bid before his fake bidder came along.
So I believe I have good grounds to believe its same person, and that hes being naughty, and we dont want people like that on trademe, and he needs to be caught out if thats what he is doing.
Oh yeah, I forgot to mention that the seller had 2 listings for the same thing, both had bids and both had met reserve, until I questioned him as to whether he had 2 or really had only 1.....
I remember bidding on a Nike Driver when I started to suspect the seller was ramping up hs own auction. I pulled out once I got to my limit and the "other guy" won the auction. My suspicions were confirmed when the very next day, the seller sent a fixed offer out to all previous bidders when the auction "winner" failed to complete the sale.
I couldnt decline the offer fast enough but I made a point of keeping an eye out for any relist of the same Driver. And sure enough he did - but eventually sold for much less than the originally rigged auction I was nearly sucked into.
I remember bidding on a Nike Driver when I started to suspect the seller was ramping up hs own auction. I pulled out once I got to my limit and the "other guy" won the auction. My suspicions were confirmed when the very next day, the seller sent a fixed offer out to all previous bidders when the auction "winner" failed to complete the sale.
I couldnt decline the offer fast enough but I made a point of keeping an eye out for any relist of the same Driver. And sure enough he did - but eventually sold for much less than the originally rigged auction I was nearly sucked into.
If a seller has multiples of the same item then they have the option to offer at a fixed price after a successful auction anyway don't they? Although not with the excuse tat the sale never went through. Chinese Nike drivers are so close to the real thing you would be hard pressed to tell the difference. So how do you tell wether you have been ripped off or not even if you do buy it?
I remember bidding on a Nike Driver when I started to suspect the seller was ramping up hs own auction. I pulled out once I got to my limit and the "other guy" won the auction. My suspicions were confirmed when the very next day, the seller sent a fixed offer out to all previous bidders when the auction "winner" failed to complete the sale.
I couldnt decline the offer fast enough but I made a point of keeping an eye out for any relist of the same Driver. And sure enough he did - but eventually sold for much less than the originally rigged auction I was nearly sucked into.
If a seller has multiples of the same item then they have the option to offer at a fixed price after a successful auction anyway don't they? Although not with the excuse tat the sale never went through. Chinese Nike drivers are so close to the real thing you would be hard pressed to tell the difference. So how do you tell wether you have been ripped off or not even if you do buy it?
Nah, this dude had just the one driver, he was selling it as an unwanted prize or something. I'm fairly certain that when I pulled out of the bidding, he inadvertantly won his own auction, which is the reason he sent out a fixed offer so quickly the next day. In my experience, a seller rarely, if ever, gives up on the winning bidder so quickly after an auction has completed.
In terms of how to tell if its authentic, well its kinda hard if they aren't serialised like Taylormade drivers for instance. But most pro shops are more than happy to authenticate clubs so if you can make an arrangement with the seller to have the clubs inspected before paying for them, thats definitely an option. Other than that, I guess it just comes down to being careful who you buy from. I'm a big believer in the saying that if it looks too good to be true, it probably isn't.
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