DSE 'Click and Collect'

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RunningMan

8961 posts

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#1438762 1-Dec-2015 17:42

amiga500: [snip] Well, this story appeared today on smartoffice dot com au

Link?

mattwnz

20164 posts

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#1438783 1-Dec-2015 18:12

RunningMan:
amiga500: [snip] Well, this story appeared today on smartoffice dot com au

Link?

This isn't the link to that story, but I did read this one

http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=11554116

Looks like there maybe some good sales coming up. Their problems are really that they moved from a geek type brand where you could buy a lot of electrical stuff (quite high margins too), into a very limited toaster type shop, with a very narrow range of products and brands, and a lot of house branded stuff.

amiga500

1484 posts

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Inactive user

#1438855 1-Dec-2015 20:45

Panasonic puts Dick Smith on credit hold (AU)

Dunnersfella

4086 posts

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#1438874 1-Dec-2015 21:10

There's a Dick Smith thread that needs to be opened for the 'doom and gloom' stories...
Interesting that the CEO is reportedly stepped down, especially as one of his relatives is in charge of brining a lot of their goods in, directly out of China.
I bet suppliers are worried about not getting paid. Hopefully the good staff keep their jobs...

freitasm

BDFL - Memuneh
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Geekzone

Lifetime subscriber

#1438889 1-Dec-2015 21:23

As requested, for anything related to the impending Doom... please use this previous Dick Smith thread.

amiga500

1484 posts

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Inactive user

#1453659 19-Dec-2015 20:49

Worth checking out this site again for all the latest December posts about click and collect in Oz. Seems their customers are even more unhappy.

http://www.productreview.com.au/p/dick-smith-electronics.html

amiga500

1484 posts

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Inactive user

#1457105 25-Dec-2015 16:46

They now have a rating of 1.7 from 636 people. Of the last twenty ratings 18 people give them 1 star out of five. Zero not being an option.

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k1w1k1d

1527 posts

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#1457182 25-Dec-2015 20:31

I did a click and collect during the week. Went through swiftly without any problems.
Completed the online purchase just after 5pm. Got a text later that evening to advise part was available. Went to shop about 10am next morning.
I was in and out of the shop in about two minutes.
I did check that the DSE branch had the part in stock, before online purchase.

The only suggestion I have would being able to get the deal directly from the shop if they have stock, without having to go online.
Apart from that I am happy with the process.

I was a David Reid customer before Dick Smith bought the retail side out in 1992. I only spend a fraction of what I used to spend with them since they changed from being an electronics supplier. They never seemed to be able to compete with Noel and Harvey. Jaycars have done very well out of Dickies change of direction.

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