mattwnz:

 

Did you get commission on top of wages, for selling higher value products? When I worked retail at a department store, staff in the home electronics department did, but not people in the other departments. 

 

We did yes, but that did vary a lot over the years.

When I started we got a % of total sales we'd made, plus MTA vouchers from warranty sales.

Then for tax reasons they ditched the MTA vouchers and warranties had commission bonuses instead.

Then later they brought in targets which you had to meet, else you would get no commission. There were two particular targets you had to hit, and some others which didn't effect your commission:

• Sales per labor hour
• % of warranties sold on items which warranties can be sold on

I really disagreed with that last one, and even leaked the details of it here on Geekzone Forums. Apparently head office tried to force Mauricio to give up my details, but he respected the privacy :)

They also brought in an 'over $1 million in sales in a year' club, where members got double commission.

The sales per labor hour was poorly done though too, especially for part time staff who worked the less busy days, their target was exactly the same as everyone elses.

And I assume to keep from having to pay out more money, the targets kept rising over the years.