RealMe - Need some help

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huckster

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#2811063 11-Nov-2021 11:55

I set it up a while back and then added Google Authenticator which I use for a couple of other things and it can be moved from old to new Android phones.

Having said all that, it's now not accepting the code(s)!

EDIT: In Google Authenticator, I went to settings > time corrections for codes and clicked sync now. Now it works!

invisibleman18

1362 posts

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#2811064 11-Nov-2021 12:10

Think I mentioned it in the covid record login thread, but I've had a look at trying to verify Realme without NZ Citizenship (permanent resident with UK passport) and put it in the too hard basket so haven't bothered. I don't appear to need it verified for anything and was able to sign up to the covid record site with it unverified.

huckster

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#2811066 11-Nov-2021 12:13

invisibleman18:

Think I mentioned it in the covid record login thread, but I've had a look at trying to verify Realme without NZ Citizenship (permanent resident with UK passport) and put it in the too hard basket so haven't bothered. I don't appear to need it verified for anything and was able to sign up to the covid record site with it unverified.

Am a UK citizen and NZ resident.... Don't remember it being too hard.... But it was a while ago.

langi27

677 posts

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#2811112 11-Nov-2021 13:59

gbwelly:

RealMe is awful. I jumped through all the hoops to become verified, so that I could use it to more easily renew my passport. Well this year It tells me that my verification is going to expire (thus proving the whole thing is a waste of time). I attempted to use the renewal process with the head nodding/shaking in front of the web cam. That failed and I vowed to never use it again unless I absolutely had to. It is easier to manually get a passport every 10 years than fart around with RealMe verification every 5 years to stay verified. I will just use the email address registration process on mycovidrecord.nz.

+1 to this - Realme Verification makes it too hard to renew, sat infront of 2 different cameras adjusted light levels, backgrounds, back ground light levels etc and couldn't for the life of me get it to take a verified photo. wasted an hour doing that. will just do it the old fashioned way.

neb

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#2811913 12-Nov-2021 17:54

insane:
Now I use 'Authy' for all my MFA codes as you can sync/restore them all when you change phones - total game changer!

Was thinking of mentioning that too even though it's not really an answer, ditch the rubbish Google/Microsoft auth apps and switch to Authy and that will solve a lot of your 2FA issues like migrating to a new phone.

Batman

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#2811918 12-Nov-2021 18:03

i was on the phone the whole day yesterday and nobody answered

ANglEAUT

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#2812013 13-Nov-2021 00:00

langi27:
gbwelly: RealMe is awful ...
+1 to this - Realme Verification makes it too hard to renew ...

The more I hear this, the more I believe RealMe might have similar issues to Kodak & Google?

Please keep this GZ community vibrant by contributing in a constructive & respectful manner.

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ANglEAUT

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#2812014 13-Nov-2021 00:05

huckster: ... EDIT: In Google Authenticator, I went to settings > time corrections for codes and clicked sync now. Now it works!

Interesting, I'll have to remember that. Google Authenticator is the only app that has given me invalid codes.

neb: ... and switch to Authy and that will solve a lot of your 2FA issues like migrating to a new phone.

Remember to enable the multi-device option
Remember to set a backup password & not forget it

Busy trialling the 2FA option built into Bitwarden. Codes seem correct, but haven't managed to get it to auto paste the codes into the 2FA field yet.

Please keep this GZ community vibrant by contributing in a constructive & respectful manner.

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