Several years ago I setup RealMe for NZ IRD web site.
I can still log on via RealMe (did it today). I don't get asked for me to verify anything on an Authenticator App.
I thought I would use RealMe for mycovidrecord.nz.
My Username and Password work, but it wants me to use my Authenticator App. But I never get a message or cannot use the Google or Microsoft App.
So, my conclusion is that it sending the request to my old phone (which I replaced 3-4 months ago). But same mobile number.
I don't know what I am doing with RealMe.
I have searched the internet but I can't see how I can enable RealMe in any Authenticator App without the QR Code.