Armoured glass display cases, why dont all MHJs have that?

If you worked at MHJ and was told to open said armored display cases or ill smash your head in, what would you do? I personally wouldn't go for a brain injury to protect some rocks. 

I think this is more about the security guards - standing around just doing nothing. Any one of those MHJ staff could have got seriously hurt, or killed. 

If its not their job to keep people in the mall safe and to prevent situations like this then one has to ask what are they there for? 

Silverdale MHJ's insurer will be happy that they're only paying out for replacement armoured glass and not a load of jewellery. 

Wombat1:

 

I think this is more about the security guards - standing around just doing nothing. Any one of those MHJ staff could have got seriously hurt, or killed. 

 

If its not their job to keep people in the mall safe and to prevent situations like this then one has to ask what are they there for? 

 

 

 

Security officers are not afforded any more rights than regular civilians - they cannot detain or search anyone. The only special privilege they get is the power to trespass people on behalf of the property occupants.

When events like this happen they are meant to safely stand back, observe/record and report the incident.

They don't get paid to physically protect people or property (certainly not when they earn just over minimum wage), but rather to deter petty criminals, make observations and reports WITHOUT escalating the situation.

In this case the security officer did their job and was able to safely go home at the end of their shift.

Wombat1:

 

I think this is more about the security guards - standing around just doing nothing. Any one of those MHJ staff could have got seriously hurt, or killed. 

 

If its not their job to keep people in the mall safe and to prevent situations like this then one has to ask what are they there for? 

 

 

 

The MHJ staff are probably pad more than the security guards

Security is always their top priority...until it comes to paying for it, so the lowest bid wins which means security staff are on minimum wage

Journeyman:

 

Silverdale MHJ's insurer will be happy that they're only paying out for replacement armoured glass and not a load of jewellery. 

 

The insurance company would only pay out the cost of the jewellery which will be about 10-30%  of the retail price.

I am happy the security guard did what he did. There is no way he is paid enough, trained enough, or even allowed to intervene. 

A few young thugs with weapons with clearly no regard for others or others property against one law abiding citizen... I don't think he had good odds if he did try to do anything. 

I think it shows he is sensible enough to stand back, take notes (record on phone) and not be a hero.  All they are there for is to grab the guy who try's to run off while test wearing a ring or watch, not stopped armed thugs. 

I do wonder how long MHJ stores turn into a closed off shop to help hinder these sorts of attacks. 

If it was up to me, I would personally design the stores with a system like those Boarbuster traps, with staff on one side, and silly thugs in the middle trapped (most civilians would leave the shop within a few seconds of thugs entering ) so a short time delay connected to a glass break sensor and boom, thugs trapped, staff safe. 

Wombat1:

I think this is more about the security guards - standing around just doing nothing. Any one of those MHJ staff could have got seriously hurt, or killed. 

If its not their job to keep people in the mall safe and to prevent situations like this then one has to ask what are they there for? 

 

For those citisicising the security guard, have you considered there is one of him, and many of them? What do you think the odds are he wades in there and the outcome is overall better for all concerned?

We all like to think we'd be the hero, but if that was your son, would you have wanted him to take on multiple potentially armed and violent thugs? They weren't threatening anyone, they were stealing what was insured. 

michaelmurfy:

 

In the video the Michael Hill security guard can be seen just watching it happen. Like seriously, I always thought it was silly each store has a security guard now but really, what are they going to do here?

 

I really don't understand what the purpose of security guards are if they can't actually apprehend an offender. Why don't  these malls hire police to patrol the place.

Also I thought that MHJ stuff displayed was just Paste Jewelry with little value, and the real stuff would either be out the back or ordered in. You see Jewelry stores overseas and they have just one entry/exit and security doors. and it has been like that for years. So I don't think their stores are fit for purpose. The mall could have closed all the doors to stop the perpetrators leaving, but IMO it is better that each store has it's own security doors, especially something like a Jelwery store. Even banks are far more secure. 

networkn:

 

For those citisicising the security guard, have you considered there is one of him, and many of them? What do you think the odds are he wades in there and the outcome is overall better for all concerned. 

 

 

 

We all like to think we'd be the hero, but if that was your son, would you have wanted him to take on multiple potentially armed and violent thugs? They weren't threatening anyone, they were stealing what was insured. 

 

 

 

When I had a holiday job at a retailer, there was shoplifter than ran off with a whole lot of stuff. I chased them down and got it all back, probably saving the store a $1000. Didn't get any benefit from doing this but it felt like the right thing to do, rather than just letting them go.  But that was a different time, and that would probably be considered too risky these days for store staff. I had heard that many of these offenders are youth and  and the penalties are minor.. The whole system just seems broken and a change in government has made little difference yet. 

sir1963:

 

Journeyman:

 

Silverdale MHJ's insurer will be happy that they're only paying out for replacement armoured glass and not a load of jewellery. 

 

 

 

 

The insurance company would only pay out the cost of the jewellery which will be about 10-30%  of the retail price.

 

Which is what they should get, as they didn't sell it, it was just unsold stock. So all it would do is put them back into the same position they would have been previously.  

networkn:

 

They weren't threatening anyone, they were stealing what was insured. 

 

Its this type of thinking that just adds to the problem