k1w1k1d:
Also shows the lack of common sense shown by the staff member.
Some staff aren't given the leeway to make common sense decisions.
I recall being at Countdown and seeing the young checkout person refusing to sell alcohol until she had sighted both the purchasers' IDs. Purchasers were a couple who were obviously in the 70s...
"Company policy" at the time to avoid any more breaches of the liquor laws...