geekIT:
So Fedex are telling me that I have to pay them the $170, which, presumably, they will pass on to NZ Customs, or whoever collects these fees.
This sounds a bit weird to me...
Whierd in what way?
FedEx are a customs agent/broker so can collect this on your behalf. If you don't pay them you'll need to contact customs directly and pay or find a customs broker to do this on your behalf.
You're just lucky it's not over $1000 or you would have needed to use a broker or apply for your own customs client code first.




