Trademe-Important changes to success fees

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#2787954 2-Oct-2021 07:42

Problem is because they're basically the only game in town (in this country anyway) where else are you going to go to sell stuff? I've heard from people who tried to use Facebook Marketplace that it's just full of timewasters and spam.

RunningMan

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#2787955 2-Oct-2021 08:15

neb: [snip] Pages that randomly rearrange themselves when you look at them.

Almost every single page on the new design site does this. The first bit of the page eventually arrives on screen, then it all goes blank, redraws, and the remainder arrives. It makes it slow, clunky and irritating to use. It used to be a flagship NZ website, but now it's just form over function, change implemented for the sake of it with no real goal established.

Even the most basic of functions (searching for an item to buy) is made as difficult as they can. Even if you search in all categories, results are returned in one sub category only, excluding sometimes 90% of the results. Unless you happen to notice, then click through 3 or 4 more slow menus, you don't find what you were looking for to buy, and presumably TM lose commission on a sale.

richms

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#2788215 2-Oct-2021 12:29

I frequently find on trademe that clicking links does nothing, I have to middle click it to get it to open on a new page to have anything happen. Also it seems to be even more senile about my setting the location than in the past, keeps reverting to everywhere not NZ only.

Also their refusal to do anything about the china dropshippers with their location set in NZ means I basically am only looking for used things on there now. Everything else is too hard to sort thru the crap to find it.

Add to that that sellers are forced to categorize their store into trademe's useless categories means that for example this guy who I have bought quite a bit from since the prices are ok for things I would normally get off aliexpress has all his stuff in "other" and no way to browse it logically by what it is.

Richard rich.ms

RunningMan

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#2788219 2-Oct-2021 12:45

richms:[snip]

Add to that that sellers are forced to categorize their store into trademe's useless categories means that for example this guy

This is probably related to when you search, it restricts results to some (often unrelated) random sub category, excluding all the actual useful results. Usual practice is to allow a user to refine the results to suit them after displaying results, not chuck out most of the results before the user decides whether or not that was what they were looking for.

richms

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#2788225 2-Oct-2021 12:57

RunningMan:

This is probably related to when you search, it restricts results to some (often unrelated) random sub category, excluding all the actual useful results. Usual practice is to allow a user to refine the results to suit them after displaying results, not chuck out most of the results before the user decides whether or not that was what they were looking for.

When someone has a store on aliexpress, the categories and subcategories that the products are listed in are totally up to the person running the store which makes browsing their listings so much better.

Richard rich.ms

allan

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#2788282 2-Oct-2021 15:02

If you want a reminder of how Trademe used to look, plus a laugh - check out the hand-drawn http://www.tardme.co.nz/

Mehrts

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#2788285 2-Oct-2021 15:28

allan:

If you want a reminder of how Trademe used to look, plus a laugh - check out the hand-drawn http://www.tardme.co.nz/

The Wayback Machine is a fun & useful tool for finding old websites. You can go all the way back to 1999 and see how Trademe looked!

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

K8Toledo

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#2788286 2-Oct-2021 15:31

The UI also makes following Q&A's a tedious chore as it's hard to tell who's who without close inspection.

richms

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#2788289 2-Oct-2021 15:47

K8Toledo:

The UI also makes following Q&A's a tedious chore as it's hard to tell who's who without close inspection.

They are totally the wrong way around, question should be on the left and answer on the right. I dont know how that got past QC. But based on the whole site I dont think they have any.

Richard rich.ms

RunningMan

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#2788297 2-Oct-2021 16:00

richms:[snip] I dont know how that got past QC. But based on the whole site I dont think they have any.

Agreed. The site seems to operate like a student teaching facility. "Features" turn up for a day at a time, then disappear again, various bits are broken for months on end. You feel like a tester rather than a user. It would really benefit from a clear plan of what they are trying to achieve, a skilled user interface team to design what that looks and feels like and another skilled team to get it to work as efficiently as the old site did.

richms

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#2788304 2-Oct-2021 16:12

I like how you visit a page and it has the old UI on it, click a link on it, get the new one, then the old one etc. 1/2 finished is an overstatement. 10% started is more accurate IMO. Its just so hard to use compared to aliexpress for new things, so I only look at it for used, and that keeps reseting back to include new items.

Richard rich.ms

quickymart

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#2788306 2-Oct-2021 16:14

Or just roll back to the last version, everyone seemed happy with that.

neb

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#2788344 2-Oct-2021 18:14

RunningMan:
Even the most basic of functions (searching for an item to buy) is made as difficult as they can. Even if you search in all categories, results are returned in one sub category only, excluding sometimes 90% of the results. Unless you happen to notice, then click through 3 or 4 more slow menus, you don't find what you were looking for to buy, and presumably TM lose commission on a sale.

The first time I hit that, searching for some electrical stuff and got dumped into TM Motors, I thought it was some glitch and tried it again. Same result. OK, let's start from the home page and try again. Same result the third time.

There was a saying back when I was in the Girl Guides, "once is an accident, twice is coincidence, three times is enemy action". Having it happen three times in a row means they're actually doing it on purpose. Holy [string of descriptive terms from the Girl Guides], someone actually implemented this brain rot on purpose. What sort of cretin would think that taking a search and redirecting it to what is in effect a completely different web site containing nothing that you were looking for is a good idea? And more importantly, who are these people and can I persuade them to go work for our competitors so they can screw them up like they're screwing up Trademe?

neb

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#2788347 2-Oct-2021 18:20

richms:
Add to that that sellers are forced to categorize their store into trademe's useless categories

Maybe someone should tell them that categories in the computing section giving you options equivalent to "286, 386, 486, Pentium, and Pentium II" may need a bit of updating. And then there's their useless mobile phone categorisation, which should be "iPhone" and "Android". Instead it's something like "Apple, Samsung, LG, Nokia, Xiaomi, Ericsson, Motorola, Blackberry, and Other", which means you have to plough through the 10,000 "Other" entries that most things end up in to find what you're looking for.

K8Toledo

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#2788370 2-Oct-2021 18:46

Just noticed this:

Checking another traders feedback-

Returns my own feedback score??? :)

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