Trademe-Important changes to success fees

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TENKAN

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#289784 29-Sep-2021 09:23

So here we go, trademe is putting their respective fees up, maximum success fee will go from $249 to $349 plus Current success fee is a flat 7.9% across the board. The new success fee tiers will be 5.9%, 7.9%, and 9.9%.

Just what I needed right now.

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#2786085 29-Sep-2021 09:23

Hmmmm. Here we go.

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#2786095 29-Sep-2021 09:48

I understand they're a business and they're the monopoly, but they are really starting to make it hard to use their service now.

Yes - they invest in people and infrastructure and software etc, but this is getting so expensive it's starting to make Facebook Marketplace look attractive.

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myfullflavour

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#2786100 29-Sep-2021 10:15

Yeah my wife seems to be doing all her buy/sell for free via FB marketplace now.

RunningMan

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#2786105 29-Sep-2021 10:21

Not to mention the ongoing morphing of the website into an unusable non functional mess.

dt

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#2786109 29-Sep-2021 10:34

RunningMan:

Not to mention the ongoing morphing of the website into an unusable non functional mess.

Yeah mate I agree, trademe's website is a horrible user experience these days.. the design is incredibly slow, buggy and is an absolute last resort for me now

It's actually quite interesting when I look back on my trading history throughout the years and how I went from a very heavy user to hardly using it.. my last two purchases on it were May 2020 and October 2019 !

scuwp

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#2786110 29-Sep-2021 10:35

myfullflavour: Yeah my wife seems to be doing all her buy/sell for free via FB marketplace now.

Shame there are so many scam artists, reprobates, and time wasters on there though. I keep my FB trades local so I can see what I am buying before handing over the cash.

TM has also become bloated with so many traders/drop-shippers.

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Wakrak

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#2786112 29-Sep-2021 10:38

Is there a link to this information OP? Want to post on Cheapies since TradeMe deals pop up every now and then.

LostBoyNZ

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#2786113 29-Sep-2021 10:38

Also I'm not sure if this is new (it isn't very clear what's new from the fees page) but for in-trade sellers the Auction withdrawal fee is the higher of $3 or the applicable success fee, if the item were to sell.

Wakrak this is the fees page: https://help.trademe.co.nz/hc/en-us/articles/360032347131-Marketplace-fees

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RunningMan

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#2786187 29-Sep-2021 11:13

scuwp:

TM has also become bloated with so many traders/drop-shippers.

For the most part, they aren't that hard to avoid, more of a nuisance. Restrict a search to NZ only removes a lot of them. There are some very fundamental user interface/experience issues though which make the new morphed site so difficult to use
* Inconsistent look/feel across pages
* Inconsistent menu headers/footer/sidebars - the original header/sidebar combo remained the same regardless of which page you were on, so menus were always accessible and in the same place. New site places menus/controls in seemingly random places and changes colour from red to blue as it sees fit
* Incredibly slow page load/render times ( @freitasm could teach them a thing or 3).
* Page elements so large you don't see enough search results on screen without continual scrolling up and down. On a laptop, the menu headers can take 2/3rds of the page
* The combo of lots of scrolling, and multiple inconsistent nested menus (that even lack feedback you have activated them) makes for a very difficult user interface to learn or use

MaxineN

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#2786195 29-Sep-2021 11:20

LostBoyNZ:

Also I'm not sure if this is new (it isn't very clear what's new from the fees page) but for in-trade sellers the Auction withdrawal fee is the higher of $3 or the applicable success fee, if the item were to sell.

Wakrak this is the fees page: https://help.trademe.co.nz/hc/en-us/articles/360032347131-Marketplace-fees

Looking at this, this change only applies to in trade and not the casual 1 or 2 time seller every now and then.

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#2786197 29-Sep-2021 11:22

RunningMan:

* Incredibly slow page load/render times ( @freitasm could teach them a thing or 3).

Thanks for the mention. Yes, people seem to think "features" means "we are giving so much more stuff, it doesn't matter the page takes 15 seconds to load".

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mattwnz

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#2786198 29-Sep-2021 11:23

dt:
RunningMan:

Not to mention the ongoing morphing of the website into an unusable non functional mess.

Yeah mate I agree, trademe's website is a horrible user experience these days.. the design is incredibly slow, buggy and is an absolute last resort for me now

It's actually quite interesting when I look back on my trading history throughout the years and how I went from a very heavy user to hardly using it.. my last two purchases on it were May 2020 and October 2019 !

Agree. It also flips between the new and old interface a lot because a lot of the functionality for sellers is not available in the new interface or the app. Really bad experience imo

TENKAN

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#2786201 29-Sep-2021 11:33

Wakrak:

Is there a link to this information OP? Want to post on Cheapies since TradeMe deals pop up every now and then.

I got a email from them explaining the new details with this link.

https://help.trademe.co.nz/hc/en-us/articles/360032347131-Marketplace-fees

quickymart

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#2786212 29-Sep-2021 12:16

I liked the old interface much better. "Newer" does not always equal "better".

Groucho

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#2786218 29-Sep-2021 12:25

I haven't received the TradeMe email about fees increase - yet. Last week I wanted to get rid of an old office vacuum cleaner (replaced by a hang-me-down from home) but unfortunately couldn't find any bags for it which I thought I had bought more of having just thrown out the last full bag. Decided to give Facebook Marketplace a go for the first time. Within 20 minutes I had three people contact me. One came straight back to me and they collected it within 30 minutes.

I flagged the item as sold pending collection. I then made the rookie mistake of once it had been collected I deleted the listing as got the impression people just leave sold items showing for ages. That night found the bags for that vacuum at home so went to message the person back to say she was welcome to collect the bags next time she was passing. Alas deleted listing = deleted communication so can't get back to her so felt bad.

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