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Lias
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  #3216811 11-Apr-2024 06:35
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Kyanar:

 

Except that level of detail is completely useless to you - you can't do anything with it. It's available to them because that information is needed if an inquiry is raised to locate it, but what sorting machine specifically last scanned it provides no value to you. Would you be expecting the Domino's Pizza Tracker to say "the pizza chef is adding sauce. the pizza chef is adding cheese. the pizza chef is adding tomato. the pizza chef is adding ham..."?

 

 

It's not useless to me, because I can see that the parcel is moving within the warehouse. That in itself is useful information to me. And FWIW, yes, I would like that level of detail from my fast food orders, because maybe if they had that level of scrutiny on them when they made them they'd stop mucking up orders. 

 

 

 

Kyanar:

 

And as to realtime truck tracking? Yeah no. Even Domino's drivers have raised concern over their GPS location being provided in realtime as a safety risk. Making it so criminals could just order $0.30 worth of stuff from Aliexpress and have the physical location of a truck jam packed full of expensive parcels? Even tracking the courier is a bridge too far because then you could order a $0.30 item from Aliexpress, then trail the van stealing all the parcels left "in a safe place". You know criminals would do it.

 

 

It happens with depressingly regularity that the second I go down the road for 5 minutes, couriers attempt to deliver the parcels I'm urgently waiting for. If not GPS tracking then at least exact more delivery ETA's, not a 2-4 hour window at best like we get now, or the ability to specific to +-5 minutes what time you want it delivered.





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Kyanar
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  #3216882 11-Apr-2024 09:07
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Lias:

 

It's not useless to me, because I can see that the parcel is moving within the warehouse. That in itself is useful information to me.

 

 

No, it isn't. Useful implies that it has a purpose or practical implication. It's desirable to you, it isn't useful. However, that level of detail is also unnecessarily complex and confusing to well over 99% of all people who use tracking. They will never do it for good reason - it's useless.

 

 

It happens with depressingly regularity that the second I go down the road for 5 minutes, couriers attempt to deliver the parcels I'm urgently waiting for. If not GPS tracking then at least exact more delivery ETA's, not a 2-4 hour window at best like we get now, or the ability to specific to +-5 minutes what time you want it delivered.

 

 

It'd be nice if they could do that. However, I don't think you realise the impossibility of precise timing so long as couriers are at the whim of traffic, road conditions, how long it takes Aunty Cheryl to sign for her denture cream delivery, and so on. There are too many factors out of their control to be able to achieve that - there's a reason medical couriers are point to point and don't hoof it back to base with packages or carry a bunch of packages at once, and why they cost as much as they do. The two-hour window is the best you're going to get. At least until drone delivery takes over anyway.


Lias
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  #3216934 11-Apr-2024 09:40
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Kyanar:

 

No, it isn't. Useful implies that it has a purpose or practical implication. It's desirable to you, it isn't useful. However, that level of detail is also unnecessarily complex and confusing to well over 99% of all people who use tracking. They will never do it for good reason - it's useless.

 

 

While I tend to agree it wouldn't be useful or desirable for most people, I wouldn't desire it if I didn't consider it useful to me. I'm a bit of a datahoarder and I can see lots of potential uses for this level of detail. I'm sure that at least some of the freight companies do track this level or close to it internally, because it would be useful data for them to monitor efficiency and detect anomalies. They'd probably hate the idea of that data being scraped and used to build up an external picture of those things, but it would most certainly be useful to some people. Imagine being able to scrape that level of data from not just all the courier companies, but the freight forwarders, customs, etc. Combine it all, analyze it, use the data to determine the best shipping option to choose before you send a parcel, be able to give near real time delivery estimates for the remaining sections of the journey etc. 





I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup. Opinions are my own and not the views of my employer.




neb

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  #3217122 11-Apr-2024 15:30
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Kyanar:

No, it isn't. Useful implies that it has a purpose or practical implication. It's desirable to you, it isn't useful. However, that level of detail is also unnecessarily complex and confusing to well over 99% of all people who use tracking. They will never do it for good reason - it's useless.

 

 

It can act as a pacifier, in the same way that automated lights at intersections have a dummy button for people to frob as and when required when they're feeling frustrated at not being able to cross. So it may be practically useless but it's not psychologically useless.

Loismustdye
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  #3217147 11-Apr-2024 17:11
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Have to admit post haste is absolutely useless for anything. Had an item picked up akld on monday and still waiting (no updates except for “picked up”). Ive had other items ordered since then from chch and already arrived via other courier companies.
I avoid them where at all possible, unless the seller uses them :-(

Kyanar
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  #3217160 11-Apr-2024 18:21
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neb:

 

It can act as a pacifier, in the same way that automated lights at intersections have a dummy button for people to frob as and when required when they're feeling frustrated at not being able to cross. So it may be practically useless but it's not psychologically useless.

 

That's not a "dummy button". Pedestrian lights outside of peak hours switch to "on-demand" mode where the button is required to trigger the walk cycle for pedestrians to cross the road.


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Kyanar
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  #3217163 11-Apr-2024 18:27
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Loismustdye: Have to admit post haste is absolutely useless for anything. Had an item picked up akld on monday and still waiting (no updates except for “picked up”). Ive had other items ordered since then from chch and already arrived via other courier companies.
I avoid them where at all possible, unless the seller uses them :-(

 

Post Haste = NZ Couriers = Sub 60 in case you didn't know. Freightways apparently gobbles up every third courier brand that Aramex doesn't suck into its pit of despair and incompetence.

 

My APC Postal Logistics parcel finally arrived - Aramex shows it delivered, it's sitting on my couch, APC says "in transit". To where exactly?

 

Meanwhile against the APC parcel that took 40 days to arrive, I got a parcel from Aliexpress delivered via Fast Horse (whoever the heck that is!) in about 10 days.


neb

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  #3226168 3-May-2024 18:23
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Grumbling about NZ Post aside, they're currently doing their Delivery for Good again in which various charities get a years' worth of free courier services and the most voted-for one gets two years.  Vote for your preferred charity here.


neb

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  #3226170 3-May-2024 18:27
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Kyanar: Post Haste = NZ Couriers = Sub 60 in case you didn't know. Freightways apparently gobbles up every third courier brand that Aramex doesn't suck into its pit of despair and incompetence.

 

Saw this as I was posting the NZ Post thing, who's Fast Horse (a.k.a. Lame Donkey) in NZ?  Is it contracted out to another company or just whatever random driver they can pick up like in Australia?  The tracking updates always seem to give the full name of the driver, which is either a serious privacy violation or a means of keeping the drivers honest, neither of which is a good sign.


Kyanar
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  #3226203 3-May-2024 20:21
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neb:

 

Saw this as I was posting the NZ Post thing, who's Fast Horse (a.k.a. Lame Donkey) in NZ?  Is it contracted out to another company or just whatever random driver they can pick up like in Australia?  The tracking updates always seem to give the full name of the driver, which is either a serious privacy violation or a means of keeping the drivers honest, neither of which is a good sign.

 

 

Fast Horse is "rando with a car and time to kill with no economic sense". Same as Amazon Flex.

 

Aliexpress delivery by chance?


neb

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  #3226242 3-May-2024 21:14
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Either that or Banggood, can't really remember since I've deleted the tracking.  So far they've delivered, albeit a day or two later than claimed.


 
 
 

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Jase2985
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  #3226276 4-May-2024 07:12
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Temu use them as well


richms
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  #3226351 4-May-2024 10:22
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The good thing with delivering to a PO Box is that they re-sticker things at arrival and I dont have to deal with randos dropping things off.

 

Pain is still trademe with undeclared NZ couriers and Aramex users on there. Usual give away is that they wont take PO Box addresses so I move on to another seller if possible.





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Kyanar
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  #3226490 4-May-2024 16:05
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richms:

 

The good thing with delivering to a PO Box is that they re-sticker things at arrival and I dont have to deal with randos dropping things off.

 

Pain is still trademe with undeclared NZ couriers and Aramex users on there. Usual give away is that they wont take PO Box addresses so I move on to another seller if possible.

 

 

That's one thing Australia Post does well. They have a service called "PO Box Plus" where they give you a "suite address" (meaning a street address of the post office with a suite number) and they pop deliveries into your PO Box, even from couriers not paying for last mile delivery to them - for like $50 a year (which I believe they offer FOC/cheap on concession to regional/rural customers). Maybe it's something to suggest to NZ Post.


Chills
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  #3226491 4-May-2024 16:14
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Recently had my first track and trace experience with DHL and their tracking system is very nice compared to Aramex and NZ Post. Showed me all I needed to see. Aramex is the only company I will openly complain about their tracking system.


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