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You can definitely get a hold of their HQ in Auckland, although it can be a bit of a mission, I had to co-ordinate with Noel's and Sony for a repair of a TV which failed - Noel said they could repair it through Sony although it'd cost me, I eventually got them to admit that the costs shouldn't be incurred by me, Sony then proceeded to attempt to charge a labour rate which Noel wanted to pass on, so I had to go through them to get them to drop the Labour rate. If you really do want to pursue it, you'll need to be prepared (although hopefully it won't need to) end up at small claims. Also, I've done a bit more digging, and you're in a bit of an interesting grey area - Technically the TV does do what it says on the box - displays 4K video over a HDMI 2.0 input, and it's compatible with plenty of devices, as long as the output doesn't require HDCP 2.2 (Computers for one). The hairiness comes from the fact that while yes, you do need HDCP 2.2 to consume Ultra Blu-Ray media, was there anything that you read or heard that specifically implied Ultra Blu-Ray support? Because you can still consume non-HDCP 2.2 4K content.
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Anything I say is the ramblings of an ill informed, opinionated so-and-so, and not representative of any of my past, present or future employers, and is also probably best disregarded.
LennonNZ:
What is winning? Getting something I presumed I was getting. Get a TV which has the Specs I presumed they where giving me (as it was written in B&W on their website).
Print/screen grab that bit of the website too.
You Can't play 4K netflix content on a "computer" for example. It will upscale the 1080 content only. (That not 4K).
HDMI below 2.2 is useless as the Keys have been breached and 2.2 (or above if it ever comes out ) is the standard these days.
Yes technically a "computer" with a GTX something will do HDMI 2.0/60p display without HDCP 2.2 but it will strongly reduce the amount of content down to Youtube basically with a few landscape videos as no content providers will provider their content without protection (HDCP 2.2)
I would expect HDCP 2.2 as that is the industry standard.
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