I gave up trying to submit an online credit card application form from within Westpac's online banking system tonight.

First, the form would not accept uploads of supporting documentation despite my docs being within the accepted parameters (PDF, less than 3MB).

Next, after manually entering screeds of personal financial information that took around an hour to collate and key in, the system simply would not allow a successful submission of the application. I got an error message stating "We are unable to complete your request and our technical team have been notified. This may be a temporary issue so you can try again now if you wish. If the problem persists, please try again later".

Repeated submission attempts were unsuccessful. I had chosen to autosave my application so I could leave and pick up again where I left off so I wondered if I should simply log out and back in, and then try to resubmit the form again. I decided to do this but was smart enough to screen-print the completed application form to PDF first (I could clearly foresee where this was headed...). Of course, Westpac's autosave function only managed to save my name and ID details - information that - as an existing Westpac customer - they already know anyway. All the financial information I spent the bulk of the time entering was gone.

I then sent them a shitty email stating that if they want more business from me, I can supply the PDF of my financials and they can enter it all again themselves - I won't be doing it for them.

TBH I prefer the good old pre-responsible lending days when they just gave you a credit card and upped the limit progressively when you proved you were a good payer.

[EDIT @freitasm - for the past week or so, every reply I post to any forum thread results in my reply being published twice. I then have to go back into one of them and delete it. Can you see this in the logs and/or do you know why this might be happening? This is specifically when using the "compose reply" button]