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nongeek2025
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  #3257357 8-Jul-2024 12:19
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I hope I’m replying correctly. Please correct me if I’m wrong. I’m not a computer geek, but I am a curious person who has spent much of my lifetime trying to find answers to things. What I found when researching this, may be relevant to a recent deterioration in services.

 

In 2016 Dubai-based logistics group Aramex snapped up New Zealand-based Fastway Couriers in a $NZ125 million ($117 million)

 

GeoPost S.A, the parent company of DPD Group, the largest parcel delivery network in Europe, acquired 24.9% of Aramex's shares, increasing to 28% in 2022.

 

GeoPost S.A, the parent company of DPD Group, the largest parcel delivery network in Europe, acquired 24.9% of Aramex's shares, increasing to 28% in 2022.

 

Geopost (formerly DPDgroup) is an international parcel delivery service for sorter compatible parcels based in Issy les Moulineaux, France.

 

So Aramex and DPD and Geopost S.A. are related. 

 

It’s fair to ask why shipments from Australia and the the US (California) (which have Pacific coastlines) are being managed by a European country which has an Atlantic coastline. New Zealand is in the Pacific. Are these items being carted around the world in container ships? Is this why the tracking effectively disappears at the Amazon site, once DPD (or its unknown subsidiaries) get involved?

 

👉🏼 Can someone please tell me how to attach an image, so I can show the tracking disappear once it goes to DPD? 

 

 

 

Movieman:

 

nongeek2025:

 

Questions for forum members:

 

     

  1. Are you or your family having problems with non-delivery of all or part of your orders from Amazon to New Zealand?
  2. If so, who is the main carrier?
  3. Were the items valuable (over $200 NZ)
  4. Is there any indication the parcel you received was previously opened or re-packaged?
  5. Was your problem resolved?

 

 

Aramex are a major problem in the chain from Amazon and as I said in my earlier post; it took a while to get my hard drives which were over $1000, but they did eventually arrive after a lot of chasing up.

 

I also buy items from Temu and I always worry that I won't receive my items when Aramex is the courier. When they do arrive, they get stuffed in the mail box.

 




nongeek2025
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  #3257364 8-Jul-2024 12:46
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I think I’ve attached a file giving an example of the loss of Amazon tracking once an order gets transferred to DPD. You can’t miss it. It goes from indicating where it physically is located, to vague junk indicators. 

 

I hope the photo uploads. Sorry if I’ve gotten it wrong again. It’s just a 1.2MB screen shot image of the tracking.


Behodar
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  #3257366 8-Jul-2024 12:49
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nongeek2025:

 

I hope the photo uploads. Sorry if I’ve gotten it wrong again. It’s just a 1.2MB screen shot image of the tracking.

 

 

Go to your gallery, where the photo is hopefully listed. Copy the bit underneath "use this code" (starting with "[img]") and paste it into your reply.




Behodar
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  #3257549 8-Jul-2024 17:11
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Not Amazon, but I have a package coming via UPS. It claims that it'll be delivered on Wednesday. The real question is whether they'll hand it over to Aramex again - like the last two have been - resulting in a delay of 3-4 days.

 

Edit: Cancel that question: I just popped the tracking number into Aramex's site and yep, they have it.


richms
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  #3257574 8-Jul-2024 19:04
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Behodar:

 

Not Amazon, but I have a package coming via UPS. It claims that it'll be delivered on Wednesday. The real question is whether they'll hand it over to Aramex again - like the last two have been - resulting in a delay of 3-4 days.

 

Edit: Cancel that question: I just popped the tracking number into Aramex's site and yep, they have it.

 

 

 

 

I was trying to paste in a press F to pay respects meme but the editors image paste was having none of that.





Richard rich.ms

geoffwnz
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  #3257607 8-Jul-2024 20:52
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Doesn't really matter what the source is, if Aramex gets hold of it, results will vary wildly.

 

Shoes ordered from Rebel.  4 days from Chch to Wgtn including 3 of them spent in the Wgtn depot.

 

Tyres ordered also from Chch.  Ordered Friday, delivered today (Monday).

 

Same driver at this end both times.

 

Shoes got left in full view of the street on the front doorstep, right under the sign that says to use the back door.

 

I saw him today peer over the fence and I'm quite sure he was just going to drop the tyres over the fence into the front yard if I hadn't gone out and showed him a nice, out of sight back door step he could leave things on in the future.

 

All other couriers (except PBT who somehow failed to find the address) seem quite capable of figuring out the back doorstep without issue, even to the point that some of them don't even go to the letter box entrance (corner section) and pull into the driveway instead which is closer to the back door.





 
 
 

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richms
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  #3257615 8-Jul-2024 21:54
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We had a customer on a corner section on a mainroad and side street and they had us put door around the corner on the address as that is where their entrance for deliveries was. Then a relief driver came along and couldn't find anything by that name at the address. FFS they are really at the bottom of the barrel and still digging in some areas.





Richard rich.ms

Behodar
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  #3258424 11-Jul-2024 12:32
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Behodar:

 

Not Amazon, but I have a package coming via UPS. It claims that it'll be delivered on Wednesday. The real question is whether they'll hand it over to Aramex again - like the last two have been - resulting in a delay of 3-4 days.

 

Edit: Cancel that question: I just popped the tracking number into Aramex's site and yep, they have it.

 

 

It arrived today, only one day late!


openmedia
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  #3260751 17-Jul-2024 14:12
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So I've got two Amazon deliveries that are currently lost in the Aramex black hole. It appears to take 3 days to transfer an item from Auckland Airport to their North Short depot. According to Amazon one of my parcels was supposed to have arrived yesterday. Whilst I appreciate "free" delivery from Amazon, but it would be great if we had more reliable reporting on delivery dates.





Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.


openmedia
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  #3260753 17-Jul-2024 14:16
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Ok so latest update from Aramex is "Your parcel is in our care".... Well isn't that nice 😉





Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.


mrdrifter
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  #3260759 17-Jul-2024 14:26
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openmedia:

 

Ok so latest update from Aramex is "Your parcel is in our care".... Well isn't that nice 😉

 

 

 

 

Hopefully it's not like my recent Amazon AU order -

 


 
 
 

Shop on-line at New World now for your groceries (affiliate link).
loceff13
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  #3260761 17-Jul-2024 14:31
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Amazon AU has been amazing for me this year, a handful of orders made on the weekend or monday arriving thurs/fri etc. 


richms
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  #3260763 17-Jul-2024 14:34
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Its great to work in Mt Eden, but usual crap service for things to home I am finding. I guess that's the difference between the drivers who get commercial areas and those that have to settle for domestic deliveries.





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boosacnoodle
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  #3260766 17-Jul-2024 14:45
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Not sure why people here are talking about DPD. All my Amazon orders have arrived through DHL.


SJB

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  #3260770 17-Jul-2024 15:06
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boosacnoodle:

 

Not sure why people here are talking about DPD. All my Amazon orders have arrived through DHL.

 

 

All my Amazon US movies were DPD then on to Aramex.


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