Mighty Ape - Sigh

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389 posts

Ultimate Geek

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#3314156 29-Nov-2024 12:43

Email just in. pick up is available again.

We’re thrilled to announce that our pick ups are officially back in action!

We want to take this moment to thank you for your patience as we worked behind the scenes to bring this service back for you. Your support means the world to us!

To celebrate, and in honour of our biggest sale of the year, Black Friday, we’re sweetening the deal with something special: Free Ice cream today only between 2pm - 5pm
🍦 First in first (soft) serve 🍦

Behodar

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#3318434 9-Dec-2024 16:30

Good grief, the site's terrible. I just did a search for a game. Two identical results appeared, and I had to click into both, then expand the "specifications" box, just to find which was for PlayStation and which was for Xbox.

Then, when I actually tried to order it, there's a field marked "Enter your phone number for SMS delivery notifications". I don't need such a thing. "This field is required."

Edit: And it forgot my postal address. Then it rejected it, because it doesn't like the auto-filled macron in it. And then it took me to a blank white page.

Edit 2: They sent me a survey, but I can't "legitimately" respond to it because "speed of delivery" is flagged as a required question. The game doesn't come out until next year, so should I give it a 1?

kiwifidget

"Cookie"
3421 posts

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#3318454 9-Dec-2024 18:18

I tried to order an item that was listed as a MA product and in stock.

After I selected the product, but before I finalised the order, I noticed that delivery was to be expected Jan 1.

I queried MA, and they did respond a couple of days later.

Most apologetic, it's not a MA product and it isn't in stock with the supplier either.

Can't trust anything on that website any more.

Delete cookies?! Are you insane?!

Taubin

557 posts

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#3318712 10-Dec-2024 09:58

They've now removed price matching from their site. I have $100 of credit with them, and went to buy a switch. It's $40 cheaper at PBTech so I attempted to price match, and found it missing. When searching for it, I found this: https://help.mightyape.co.nz/hc/en-nz/articles/10936738180751-Do-You-Offer-Price-Matches

RIP Mightyape. My how the mighty have fallen.

ZL2TOY/ZL1DMP

xpd

Geek @ Coastguard NZ
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#3318718 10-Dec-2024 10:22

Yup, its the new Kogan.

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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Behodar

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#3318775 10-Dec-2024 13:38

Also, placing a new order has subscribed me to their mailing list.

I have cancelled my Primate subscription (or, rather, have changed it to quarterly because it's unclear whether cancelling it outright will immediately rescind it - at least changing it to cheaper means I'm not losing as much if I forget to cancel on the day).

xpd

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#3318777 10-Dec-2024 14:09

We didnt get any notifications around Primate, it just auto-renewed :( Which we didnt want to do......

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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Loaf

108 posts

Master Geek

#3320096 13-Dec-2024 16:22

xpd:

We didnt get any notifications around Primate, it just auto-renewed :( Which we didnt want to do......

I've challenged unwanted subscriptions before when they fail to notify. I can't remember off the top of my head, but there's some guideline or law that states there must be reasonable notification given to a customer before a subscription auto-renews. My bank once helped me with this when an overseas company charged me for a subscription I wasn't interested in without fair warning.