Amazon deliveries via DPD

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Networkn
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#3262901 22-Jul-2024 14:20

networkn:

Hopefully, I don't jinx myself, but I've never, despite having literally dozens and dozens of parcels from Amazon, many with DPD, had a delivery late. Usually, if anything, they arrive early.

An item shipped today via DPD from the US, ETA 26th. I'll update as to how I get on.

It probably helps I am shipping to a business address, not a Residential, and it's central Auckland.

Delivered in 5 days, from the Northwest US warehouse, before lunch time today, which included 2 weekend days.

One day more than my Parcel sent from Newmarket to Grey Lynn took to arrive.

Delivered with Aramex.

openmedia

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#3262932 22-Jul-2024 15:43

Looks like Aramex tried to deliver one of my parcels to the wrong address on Friday. Now back at the depot with an expected delivery date of today. Fingers crossed I'll see it this week.

Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.

openmedia

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#3263954 24-Jul-2024 13:03

So the parcel finally arrived about 10 minutes ago. Left on the doorstep. Aramex driver didn't ring the door bell or even knock on the door, and I have this all on camera.

Complaint filed, but I don't expect anything other than the usual stock response.

Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.

openmedia

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#3264615 26-Jul-2024 11:24

So the response from Aramex

Please note, these shipments have been delivered with authority to leave instructions given by the supplier for this consignment, so no signature was required .

The fact that they were left in full sight of the nearby road and no attempt was made to notify the home owner doesn't matter. They can simply drop and run.

Is any of this actually regulated?

Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.

geoffwnz

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#3264618 26-Jul-2024 11:28

Dunno if it's regulated but I tend to add "Please leave on back doorstep" to the instructions on my orders. So at least there's a chance of the reading it and using the back door and not the front one in full view of the street.

I'm hoping my coaching of the Aramex driver last time will help encourage this instead of his usual drop and run to the front door. Will see some time today I guess with a "Delivery on board".

MotorDrive Rallying

richms

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#3264621 26-Jul-2024 11:35

Aremex are still leaving small things in my mailbox or underneith it if it will not fit in the back of it.

These have all been trademe things I actually want so I am not going to ignore them and put it back on the sender to sort out, but if I get from an actual business and they use aramex and they try this crap they will be refunding or resending.

Richard rich.ms

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geoffwnz

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#3264635 26-Jul-2024 11:49

Nope, letterbox it is.

It's "out of sight" I guess.

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nongeek2025

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#3264643 26-Jul-2024 12:04

qwertee:

Timeline for a router ordered from Amazon AU by NZ Post. Ordered on 17 July 24

Wow! That’s awesome tracking - and obviously does not involve DPD

openmedia

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#3264674 26-Jul-2024 13:22

Just had an aliexpress package turn up via Aramex.. Damaged.. Bent..

ho hum

Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.

rb99

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#3264682 26-Jul-2024 13:41

Aramex seem to have improved lately (I think, I hope). Now just have to cure them of not actually delivering two parcels together when they've come all the way from America together.

“The modern conservative is engaged in one of man's oldest exercises in moral philosophy; that is, the search for a superior moral justification for selfishness.” -John Kenneth Galbraith

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neb

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#3265557 28-Jul-2024 14:41

Naah, they're as bad as ever. Case in point:

25 July: Item #1, Awaiting customs clearance (Aramex). Item #2, Shatian Town, Guangdong, China.

28 July: Item #1, Awaiting customs clearance (Aramex). Item #2, In transit to local delivery depot (NZ Post).

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Peter7068

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#3266754 1-Aug-2024 08:02

Its 1st August. Last update was 24 July.

Aramax clearly sending my parcel from Amazon/DPD from Auckland to Wellington via a very slow foot messenger who got distracted somewhere en-route.

quickymart

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#3266763 1-Aug-2024 08:28

Here's an interesting one.

One of my boys ordered some toys off Amazon (US) last month. Payment was taken etc, all good. After a few days of tracking it online, it showed as having reached California.
But then a message appeared saying it was "undeliverable" and it would be returned and he would get a refund?

Called Amazon and the person I spoke to was less than useless, she said it was on track to be delivered and couldn't tell me why it showed as undeliverable. The best she could do was to tell me "it's still on track for delivery in early August, let us know if you don't get it". The tracking number doesn't work on any site, and I have no idea where his parcel is now (nor have I received a refund).

He would really just like the parcel, not his money back.

For the record, this is what the tracking looks like on Amazon's website. I only noticed the entries after California this morning:

Should I just wait and see what happens?

SJB

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#3266771 1-Aug-2024 08:45

That's exactly what I got for a few Amazon orders from the US. I always got a refund but as I mentioned earlier one of them was subsequently delivered so I got it for free.

You may be lucky too.

timmmay

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#3266842 1-Aug-2024 10:03

I had two orders from Amazon US delivered via DPD / Aramex recently. Ordered 18th July, dispatched on the 21st, delivered 30th July. Zero problems.

Aramex always drop at the front door, push the doorbell, and run. I've never tried including delivery instructions, not sure if Amazon allow that.

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