GV27:'Convenience fees' for using a payment gateway that will feed money into their system with all the information needed to automatically reconcile any payment I make.
Yes, I don't have to go to a store, but you don't have to have one for me to go either. Funny how I don't get to charge a 'processing fee' at my hourly rate for the time spent paying your bill and incurring your fee, even though I've basically used a system that creates no extra work for you whatsoever and vastly streamlines things at your end.
It could be worse. Here any government payment attracts "knowledge fees" and "innovation fees".

