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Fred99
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  #2675042 15-Mar-2021 15:52
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evnafets:

 

Day 10 without a working dishwasher (and a week since the repair man took it away to fix).  

 

 

Our lawn-mower and automated recycle bin system has also gone AWOL for more than a week, and it was rubbish day today. 

 

I understand he's got a new girlfriend.  We're coping okay running the household, the small thing that really annoys me is that she's not on any form of social media - so my SO and I have failed all attempts (we'll deny ever making) to innocently and discretely investigate. 


richms
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  #2675060 15-Mar-2021 16:59
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Behodar:

 

Frustration with getting replacement parts. The headset connection cable for my PSVR died and I'm trying to buy a new one. Sony told me they don't sell parts directly and that I need to go through a retailer. Noel Leeming (who I bought the PSVR from originally) first told me via email that those cables are no longer available. I pointed out that they still sell the PSVR new and that the CGA requires reasonable supply of parts, and suddenly the cable became available again. I was told that all I had to do was go into my local NL and place a special order. Naturally my local NL has no idea how to do this, and so far multiple cases of back-and-forth haven't yielded any progress.

 

Bonus points (of the bad variety) to Sony for making a cable with a proprietary plug yet not making it easy to buy. Defies logic, really.

 

 

Tell noel leeming that you want a refund for failing to sort you out then? That place is so useless I am amazed they're still in business.





Richard rich.ms

afe66
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  #2675061 15-Mar-2021 17:03
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People that dont pay their invoices....


Behodar
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  #2675065 15-Mar-2021 17:08
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richms:

 

Behodar:

 

Frustration with getting replacement parts. The headset connection cable for my PSVR died and I'm trying to buy a new one. Sony told me they don't sell parts directly and that I need to go through a retailer. Noel Leeming (who I bought the PSVR from originally) first told me via email that those cables are no longer available. I pointed out that they still sell the PSVR new and that the CGA requires reasonable supply of parts, and suddenly the cable became available again. I was told that all I had to do was go into my local NL and place a special order. Naturally my local NL has no idea how to do this, and so far multiple cases of back-and-forth haven't yielded any progress.

 

Bonus points (of the bad variety) to Sony for making a cable with a proprietary plug yet not making it easy to buy. Defies logic, really.

 

 

Tell noel leeming that you want a refund for failing to sort you out then? That place is so useless I am amazed they're still in business.

 

 

I've actually just emailed Sony NZ (as opposed to my initial contact via PlayStation support, which seemed to be overseas) and have asked them to advise what I'm supposed to do. I realise that it's NL's responsibility under the CGA but with any luck the local Sony office has some advice. Otherwise I'll be going around in circles with NL again...

 

Edit: Nope, Sony was completely useless.


neb

neb
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  #2675160 15-Mar-2021 21:37
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Behodar:

Bonus points (of the bad variety) to Sony for making a cable with a proprietary plug yet not making it easy to buy. Defies logic, really.

 

 

Not wanting to sound too unsympathetic here but Sony's entire business model was for decades built around making everything they did as gratuitously incompatible with everything else on earth as possible. Everything was Sony-proprietary, they refused to license it to anyone else, and they'd go after anyone who tried to make a compatible battery/plug/system/whatever. That's why you never buy Sony anything unless it's one of their vast range of OEM'd devices with nothing Sony in it except the badge.

 

 

This is a major reason why one of the premier electronics-goods companies in the 1970s and 1980s is now PlayStationCorp and everything else is cross-subsidised from that.

freitasm
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  #2675311 16-Mar-2021 10:02
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Posted this as a topic to discuss in the Broadband sub-forum but it is a small annoyance, so here it is, quoted. Basically radio doesn't help sometimes...

 

 

Last night I went for a drive and turned on the radio - unfortunately a Japanese import and we never replaced the original radio. The talkback radio show was about the cost of landline and if a landline is still even something you want.

 

Some people mentioned they moved to mobile-only, while others said they still need the landline for alarm or because their older relatives can't use a mobile.

 

Then someone mentioned cost. And things went downhill. The host doesn't understand VoIP and how it needs at least a broadband service (copper, fibre or cable) but couldn't realise the difference between broadband and phone service really. The "naked" bit didn't come into the conversation.

 

Someone called and asked if she could have the phone line through her computer because she pays too much for the copper line but her computer is also plugged into it. he host went into some thought process that ended up nowhere. He asked people to call if they knew the answer.

 

The person who called claimed to work for a telco and mentioned that with VoIP they could have monthly costs as low as $ 5 and could even have the old phone number on a mobile app - so I am guessing the caller wasn't working for the large telcos but someone like 2Talk. But before the caller could even explain how this would work the host cut him off saying it was time for the ads. 

 

And nothing was resolved.

 

Talk about giving all the ideas to people but nothing to work with.

 





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Rikkitic
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  #2675325 16-Mar-2021 10:25
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Not limited to radio. Whenever a discussion on any TV news programme starts to get interesting, they are 'out of time'. Even ABC, which has no commercials to break for, does this.

 

 





Plesse igmore amd axxept applogies in adbance fir anu typos

 


 


Handsomedan
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  #2675332 16-Mar-2021 10:32
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MS Teams. 

 

Intermittently stops working. 

 

Occasionally removes my access to files and Teams that I am a member of and am supposed to have access to 

 

Plays sillybuggers with Bluetooth headphones. 

 

Bane of my existence





Handsome Dan Has Spoken.
Handsome Dan needs to stop adding three dots to every sentence...

 

Handsome Dan does not currently have a side hustle as the mascot for Yale 

 

 

 

*Gladly accepting donations...


Gurezaemon
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  #2675338 16-Mar-2021 10:38
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freitasm:

 

The person who called claimed to work for a telco and mentioned that with VoIP they could have monthly costs as low as $ 5 and could even have the old phone number on a mobile app - so I am guessing the caller wasn't working for the large telcos but someone like 2Talk. But before the caller could even explain how this would work the host cut him off saying it was time for the ads. 

 

And nothing was resolved.

 

Talk about giving all the ideas to people but nothing to work with.

 

 

I would never, ever recommend 2Talk with the mobile app on Stuff Fibre. In my experience, it's utterly unusable.

 

Luckily the only people who still called my land line are accented people wanting to fix my computer, so it's no great loss. 





Get your business seen overseas - Nexus Translations


dimsim
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  #2675413 16-Mar-2021 12:04
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B A N K S and their constantly declining service standards.

 

56 minutes on hold because i cant download (or find where to) an annual loan summary via internet banking.


vexxxboy
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  #2675421 16-Mar-2021 12:14
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Rikkitic:

 

Not limited to radio. Whenever a discussion on any TV news programme starts to get interesting, they are 'out of time'. Even ABC, which has no commercials to break for, does this.

 

 

 

 

ESPN is the worst for this . When they are replaying a game they will come up with a statement saying during to time constraints we have to move forward in the game and then they go to commercials for 30 seconds or so. Annoys me everytime.





Common sense is not as common as you think.


martyyn
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  #2675425 16-Mar-2021 12:20
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dimsim:

 

B A N K S and their constantly declining service standards.

 

56 minutes on hold because i cant download (or find where to) an annual loan summary via internet banking.

 

 

I hear that.

 

Two days for them to reply to an email enquiry and now 10-15 working days to decide if they will alter a mortgage which they have already agreed to do verbally.

 

It's peanuts in the scheme of things, so just click the button !


Behodar
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  #2675440 16-Mar-2021 12:39
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neb:
Behodar:

 

Bonus points (of the bad variety) to Sony for making a cable with a proprietary plug yet not making it easy to buy. Defies logic, really.

 

Not wanting to sound too unsympathetic here but Sony's entire business model was for decades built around making everything they did as gratuitously incompatible with everything else on earth as possible. Everything was Sony-proprietary, they refused to license it to anyone else, and they'd go after anyone who tried to make a compatible battery/plug/system/whatever. That's why you never buy Sony anything unless it's one of their vast range of OEM'd devices with nothing Sony in it except the badge. This is a major reason why one of the premier electronics-goods companies in the 1970s and 1980s is now PlayStationCorp and everything else is cross-subsidised from that.

 

Right, but you'd think that if they were making it proprietary to force you to buy from Sony, then they'd make it easy to buy from Sony.


neb

neb
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  #2675442 16-Mar-2021 12:46
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freitasm:

And nothing was resolved.

 

 

Welcome to talkback radio! First-time listener, are you?

neb

neb
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  #2675443 16-Mar-2021 12:48
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Behodar:

Right, but you'd think that if they were making it proprietary to force you to buy from Sony, then they'd make it easy to buy from Sony.

 

 

They do make it easy to buy from Sony, you buy a complete new replacement thing, not a spare part for the thing.

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