Error accessing White Pages in NZ

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D1023319

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#105097 27-Jun-2012 10:18

I must be thick as I am having a hard time finding NZ residential numbers online.
Whitepages.co.nz while being a favourite google result just results in error!.

NB I am not talking about business directory eg with finda.

cheers

Stu

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#646872 27-Jun-2012 10:35

whitepages.co.nz loads fine for me. Telecom broadband in Auckland.

What error are you seeing?

People often mistake me for an adult because of my age.

Keep calm, and carry on posting.

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D1023319

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#646920 27-Jun-2012 11:57

hi

heres the error I have had from Wrk internet PC for last few months

http://whitepages.co.nz/

X
Network Access Message: The page cannot be displayed

Explanation: The request timed out before the page could be retrieved.

Try the following:
Refresh page: Search for the page again by clicking the Refresh button. The timeout may have occurred due to Internet congestion.
Check spelling: Check that you typed the Web page address correctly. The address may have been mistyped.
Contact website: You may want to contact the website administrator to make sure the Web page still exists. You can do this by using the e-mail address or phone number listed on the website home page.
If you are still not able to view the requested page, try contacting your administrator or Helpdesk.

Technical Information (for support personnel)
Error Code 10060: Connection timeout
Background: The gateway could not receive a timely response from the website you are trying to access. This might indicate that the network is congested, or that the website is experiencing technical difficulties.
Date: 6/27/2012 12:01:56 AM
Server: sintrnisa01.DSS.local
Source: Firewall

freitasm

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#646921 27-Jun-2012 12:00

You should contact the IT dept at work and ask them to look at this. Perhaps they have a proxy that is not working correctly. Or the site is blocked for whatever reason.

Unless you are the IT person...

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jamesrt

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#646933 27-Jun-2012 12:29

I believe that the whitepages website used to blacklist IPs they felt were "excessively" using the service, or using it for "business purposes".

Try ringing them:

You can also contact us at any time with the following contact information:

Free phone: 0800 803 803

Or if you can get to this page (which is yellow pages, and may or may not be blocked):

http://help.yellow.co.nz/yellow/contact-us/

there is an autoemail form to fill in.

D1023319

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#646989 27-Jun-2012 13:28

thx for feedback - most helpful.

most probably a security / firewall issue given the nature of our setup.

I'll log appropriately

cheers

timmmay

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#647001 27-Jun-2012 13:53

When I contracted to a large NZ bank both white pages and yellow pages websites were blocked as the bank refused to pay for access.

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mattwnz

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#647004 27-Jun-2012 13:56

timmmay: When I contracted to a large NZ bank both white pages and yellow pages websites were blocked as the bank refused to pay for access.

Imagine of google did that. But I am sure there are ways around it such as proxies.

D1023319

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#647018 27-Jun-2012 14:22

hmm
PimpmyIP proxy server gives me background of white pages now so thats obviously the problem.
just doesnt cough up answer