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safboy

62 posts

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#105272 30-Jun-2012 16:58
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I installed a new dynamix master filter 3pr as per instructions. Now my phone says 'check tel line'.
Where am I going wrong? Please help?

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cyril7
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  #648702 30-Jun-2012 17:02
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Hi, so Orange pair to inbound line, Green Pair to modem, and blue pair to voice wiring.

If you plug your cordless phone into the modem port do you get a line?

Re check the scotch locs, if you used pliers rather than the proper tool then it pays to close the loc by approaching it from several directions to ensure its closed level, dont need to sqeeze the $hit out of it, just firm.

Cyril



safboy

62 posts

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  #648706 30-Jun-2012 17:16
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I did all that, got fed up and put back as it was, now nothing is working! Fml

cyril7
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  #648710 30-Jun-2012 17:18
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Have a photo of all the wires you are connecting.

Cyril



safboy

62 posts

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  #648728 30-Jun-2012 18:15
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I am trying to upload a picture of what I have done, but its not working...
I will try to describe as best I can.

Main line (cat5) comes into house to my kitchen jackpoint
It's too short to carry onto roof, so I extend it with ScotchLocs and Cat6
I connect Bu/Wh to Or/Wh on Filter (Line)
I connect Bu/Wh on Filter to Bu/Wh to new cable run to Phone jack
I connect Gn/Wh on Filter to Bu/wh to new cable to ADSL Jack

My phone now gives me no dial tone, and the modem doesnt connect.

I have got everything running now, but back to the old way:
Main line comes into jack point, paralleled to line to modem where I have a filter on that line.

The question is, WHY doesn't the filter work!? I bought it new today from PB Tech in Penrose Akl

Ramboss
202 posts

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  #648766 30-Jun-2012 20:24
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safboy: 
The question is, WHY doesn't the filter work!? I bought it new today from PB Tech in Penrose Akl


How much did you pay for the splitter? i have seen them at PB they are very light and cost about $20, i am a work for a chorus contractor and the ones we use are alot heavier and cost around $90, you can get them from sparky style wholesale stores, sory what i am trying to say is it could be a dud splitter, and hate seeing cheep equipment installed

safboy

62 posts

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  #648769 30-Jun-2012 20:33
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It is a dynamix filter. I went to JA Russells Penrose to get scotchLocs and I saw the same filter there too. I am an electrical apprentice, so I have some knowledge on the subject, but admittedly, I have done more data and control than phone...

Ramboss
202 posts

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  #648775 30-Jun-2012 20:43
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do you have dsl sync? if so try phone in that JP and you should get  DT if not you have a one leg dis somewhere if you did get DT then there is a pron with your wiring somewhere.

 
 
 

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.
Pock
156 posts

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  #648961 1-Jul-2012 11:34
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Best way to check these sorts of problems is with a test phone, so that you can test the cables at every connection point and see where the problem is.

You can buy a test phone, or do the same as I did and make one up (much cheaper). I brought a cheap phone ($20), cut into the lead and soldered alligator clips and a BT plug on. That way you can strip the wires at every point (start at the incoming) and conclusively find the problem.

You don't need the BT plug, and in fact could probably get away with just stripping the cable coming out of the phone and twisting it on to the cable you want to test.

My test phone:

http://i4.photobucket.com/albums/y135/lift_me_up/2012-07-01112616.jpg

safboy

62 posts

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  #648981 1-Jul-2012 11:58
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That sounds like a bloody good idea. Thank you for that. My wife is fed up with me being the roof all this time, so I will report back in the week with an update. Cheers for all the help guys!

coffeebaron
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  #649281 1-Jul-2012 22:09
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@safboy
Sounds like you have missed crimped something. Your setup seems a little odd, so photos etc would help if you want further advise.




Rural IT and Broadband support.

 

Broadband troubleshooting and master filter installs.
Starlink installer - one month free: https://www.starlink.com/?referral=RC-32845-88860-71 
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Cel-Fi supply and installer - boost your mobile phone coverage legally

 

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