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pandemik

4 posts

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#108946 9-Sep-2012 21:57
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Well in June I bought what seemed like a great deal, 4x 32gb MicroSD cards, for $83 .. less than $21 a card. On Groupon, so thought it would be fairly reliable....

Took a long time to come, there was a five week ship time, but further delays...
Eventually got my four 32gb class 10 cards... and they are fakes.

More like class 4 speed, and only the first 2gb data writes then you don't get anything more on to it, fake controller reports 30gb to the OS. A bit of forensics and there's really only 2gb there. Partition applications aren't necessarily fooled, one case i could only make a 2gb partition - it spotted the fake.

diganostics from H2testw:
The media is likely to be defective.
1.8 GByte OK (3780375 sectors)
28.8 GByte DATA LOST (60408041 sectors)
Details:14.1 MByte overwritten (28905 sectors)
0 KByte slightly changed (< 8 bit/sector, 0 sectors)
28.7 GByte corrupted (60379136 sectors)
14.1 MByte aliased memory (28905 sectors)
First error at offset: 0x00000000735e2e00
Expected: 0x00000000735e2e00
Found: 0x41a33f29c0b9ffb7
H2testw version 1.3
Writing speed: 10.6 MByte/s
Reading speed: 14.2 MByte/s
H2testw v1.4
Damn it

It was on Groupon.co.nz and the vendor was BuyNowDirect (in aus)

Know at least one other person who got suckered with these. Must be thousands of people around the country and I bet a few on geekzone here??

Have written emails to both groupon and buynow we'll see what happens.

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sbiddle
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  #683595 9-Sep-2012 21:59
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Fake cards are a massive problem at present.

And as for issues with Groupon in NZ - after reading all the customer complaints about them I'd certainly never buy anything from them.


johnr
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  #683597 9-Sep-2012 22:03
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Contact the Comcom / FairGo and request a refund

 
 
 
 


macuser
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  #683598 9-Sep-2012 22:05
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Sandisk Extreme...Never let me down!

 

Good luck getting it sorted

KevinL
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  #683600 9-Sep-2012 22:07
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I had the same issue last year with another daily deal site - http://www.geekzone.co.nz/forums.asp?forumid=97&topicid=86737

Who was the vendor?

nickb800
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  #683623 9-Sep-2012 23:07
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macuser: Sandisk Extreme...Never let me down!



The issue here isnt the brand/model of the card, more the retailer/supplier. The OP could have easily thought that he was buying Sandisk Extreme for example

sbiddle
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  #683658 10-Sep-2012 06:41
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macuser: Sandisk Extreme...Never let me down!

 

Good luck getting it sorted


The other problem with fake cards is that a large % are Sandisk fakes - because it is a well known brand.

Zeon
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  #683679 10-Sep-2012 08:38
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I remember when I was in SHangai 2 years ago there were entire shops selling "1TB" USB thumb drives. Like blatantly advertising their fraud in the window.

And at the same shopping mall there was a complete US army uniform including helmet and guys selling mont blanc pens next to a sign saying that the mall "protects" against sellers copying brands with a few logos listed including Mont Blanc.

Lol china needs some anti fraud laws.




Speedtest 2019-10-14


 
 
 
 


kevinrikys
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  #683955 10-Sep-2012 16:10
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BIG UPDATE ON THIS ONE!!!!!!

Hi Kevin,

Thanks for contacting Groupon New Zealand.

As requested, I have now cancelled your Groupon for Buy Now Direct and refunded the amount of $246 back to your original method of payment. The merchant has also been informed that this voucher is no longer valid. Please allow up to 7-10 working days for the payment to appear in your account.

Please note that this is a reverse transaction, meaning that the amount will be credited back retroactively to the date of purchase. When reading your statement, please look at the date: 15.06.2012

Feel free to contact us again if you have any further queries.

Kind regards,

Nicolette

Support Team Groupon New Zealand
p 09 2824745 | contact.grouponnz.co.nz
w | Groupon.co.nz

Their email crossed with one from me saying


Just to FYI you that I'm fully aware I'm not alone in this matter.I strongly suggest that Groupon immediately issue a reversal of credit card charges for all these transactions across Australia and NZ and release a media statement to that effect. Regards

Hopefully they take a positive approach to this and do as suggested. Not just to complaining customers.

At this point I'm awarding Groupon an A++++ rating for their reaction
WELL DONE


freitasm
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  #683963 10-Sep-2012 16:24
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The fact that they have counterfeit product doesn't annoy you a little bit? A+++++ is a bit too much in my opinion.





 

 

These links are referral codes

 

Geekzone broadband switch | Eletricity comparison and switch | Hatch investment (NZ$ 10 bonus if NZ$100 deposited within 30 days) | Sharesies | Mighty Ape | Backblaze | Amazon | My technology disclosure


kevinrikys
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  #683979 10-Sep-2012 16:32
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Couple of things.
I haven't seen anything to suggest Groupon would have been aware. 
The response from them I've posted is the end (hopefully) of a email trail extending over 7 weeks.
Personally I don't think they had much option but a decisive response from Groupon must be encouraged and this has been the only "issue" transaction I've had with them.

Thanks

KevinL
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  #683983 10-Sep-2012 16:34
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The vendor doesn't seem like he's really offering quality product, anyway - perhaps a bit of research would have saved the subsequent trouble. http://www.buynowdirect.com.au/



pandemik

4 posts

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  #683985 10-Sep-2012 16:35
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Yep that's the same deal I did, it's good they are doing that. Hopefully I get my refund too. Wait and see.

nickb800
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  #683987 10-Sep-2012 16:42
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freitasm: The fact that they have counterfeit product doesn't annoy you a little bit? A+++++ is a bit too much in my opinion.



Well Groupon have done a great job - refunding the money days after being notified of the issue.

It was BuyNowDirect that had the counterfeit goods; Groupon would have had to have been incredibly thorough to pick up the issue themselves

pandemik

4 posts

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  #686857 16-Sep-2012 21:47
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Resolved:


Sep 16 12:09 (NZST):Hi Tim,

As requested, I have now cancelled your Groupon for Buy Now Direct and refunded the amount of $83 back to your original method of payment. The merchant has also been informed that this voucher is no longer valid. Please allow up to 7-10 working days for the payment to appear in your account.

Please note that this is a reverse transaction, meaning that the amount will be credited back retroactively to the date of purchase. When reading your statement, please look at the date: 15.06.2012

Feel free to contact us again if you have any further queries.
Kind regards,

------------

Good on them!!  But what was a little cheeky was this:

Sep 13 10:39 (NZST):

Hi Tim,

Thank you for contacting Groupon New Zealand. 

Given the circumstances that led to your request, I am happy to offer you a full refund in Groupon credit. Groupon credit is valid for a whole 12 months and will be available in your account within 7 - 10 business days. It can be used towards any of the fantastic deals at www.groupon.co.nz
 .

All you need to do is click the “Use Your Credit” tick box on the final payment page. 

Please confirm if you wish to accept the credit and I will process it for you.

Kind regards,

---------

Naturally I declined credit... 

itxtme
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  #686869 16-Sep-2012 22:16
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pandemik: Resolved:


Sep 16 12:09 (NZST):Hi Tim,

As requested, I have now cancelled your Groupon for Buy Now Direct and refunded the amount of $83 back to your original method of payment. The merchant has also been informed that this voucher is no longer valid. Please allow up to 7-10 working days for the payment to appear in your account.

Please note that this is a reverse transaction, meaning that the amount will be credited back retroactively to the date of purchase. When reading your statement, please look at the date: 15.06.2012

Feel free to contact us again if you have any further queries.
Kind regards,

------------

Good on them!!  But what was a little cheeky was this:

Sep 13 10:39 (NZST):

Hi Tim,

Thank you for contacting Groupon New Zealand. 

Given the circumstances that led to your request, I am happy to offer you a full refund in Groupon credit. Groupon credit is valid for a whole 12 months and will be available in your account within 7 - 10 business days. It can be used towards any of the fantastic deals at www.groupon.co.nz
 .

All you need to do is click the “Use Your Credit” tick box on the final payment page. 

Please confirm if you wish to accept the credit and I will process it for you.

Kind regards,

---------

Naturally I declined credit... 


Jet star did the same with the ash cloud, only good for 6 months too.. umm nope, will take my money back thanks!

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