I recently purchased a service from an online business. They had a dot NZ domain, a NZ looking phone number, their website was NZ branded, and they said they have a NZ location with a NZ based datacenter. However they do also say that they have offices around the world. I therefore presumed that they would be paying GST, and I could claim back the GST as it would be a business expensive. When I got the invoice, although it said it was in NZD and includes applicable taxes, when I requested an invoicce showing the GST breakdown required for claiming back GST, they said they couldn't provide one as they were an international business and don’t apply GST to services. This isn’t really that obvious, unless you look in the fine print of the terms to find out who owns the business. Although I would have thought that if they had a NZ location they would have to claim and pay GST. Anyone know the rules on this? It doesn't seem quite right to me, but perhaps it is all ok. The IRD website is a little bit vague on this sort of situation.


