igovt - suspicious signup using my email address

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Klipspringer

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#114249 13-Feb-2013 12:57

Got this email a few minutes ago from igovt. Looks suspicious.
Anybody else receiving these?

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#761681 13-Feb-2013 13:01

headers in the email?

hio77

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#761685 13-Feb-2013 13:07

any chance you recently signed up to studylink? when studylink moved to using igovt for their authentication, i got one of these..

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

Klipspringer

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#761686 13-Feb-2013 13:13

johnr: headers in the email?

My gmail account to where this email has been sent has been setup to forward all email onto my other gmail account and delete the original.

So all headers lost

Klipspringer

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#761700 13-Feb-2013 13:17

hio77: any chance you recently signed up to studylink? when studylink moved to using igovt for their authentication, i got one of these..

No.
WHat makes it really weird is the username that has been used on my behalf. Its something that I would have never have chosen.

I'm wondering if this is a security breach for igovt. Because effectively I can try and login to the website and create a new password.

hio77

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#761704 13-Feb-2013 13:19

Klipspringer:
hio77: any chance you recently signed up to studylink? when studylink moved to using igovt for their authentication, i got one of these..

No.
WHat makes it really weird is the username that has been setup on my behalf. Its something that I would have never have chosen.

I'm wondering if this is a security breach for igovt. Because effectively I can try and login to the website and create a new password.

well, if its nothing you setup or would choose.. could easily be fake then..

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

sidefx

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#761706 13-Feb-2013 13:21

Or your email address just happens to be similar to someone elses and you've got an email intended for someone else.
(always remember Hanlon's razor :) )

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Klipspringer

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#761712 13-Feb-2013 13:25

hio77:

well, if its nothing you setup or would choose.. could easily be fake then..

No email is legit. It seems I have an account on their system, I entered my email address and selected forgot username. Email arrived shortly after.

Should I try resetting my password and logging into the system to find out more?

timmmay

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#761725 13-Feb-2013 13:41

The bottom of the original email says "Contact Studylink" if you have questions. So it's likely to be Studylink coverting over to iGovt without bothering to warn anyway. If in doubt, do what the email says, contact them.

Klipspringer

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#761726 13-Feb-2013 13:43

timmmay: The bottom of the original email says "Contact Studylink" if you have questions. So it's likely to be Studylink coverting over to iGovt without bothering to warn anyway. If in doubt, do what the email says, contact them.

I did. I called the 0800 number.

Automated voice says sorry they experiencing high call volumes and I need to try again later.

timmmay

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#761729 13-Feb-2013 13:46

Idiots. It's studylink, don't worry about it too much.

freitasm

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#761740 13-Feb-2013 14:00

Change the password. If someone created an account in your name or using your email address then they won't be able to access it after you change it (since no way for them to get the email with reset instructions).

Once you take "ownership" check everything is correct and be done with it.

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#761741 13-Feb-2013 14:02

Klipspringer:
timmmay: The bottom of the original email says "Contact Studylink" if you have questions. So it's likely to be Studylink coverting over to iGovt without bothering to warn anyway. If in doubt, do what the email says, contact them.

I did. I called the 0800 number.

Automated voice says sorry they experiencing high call volumes and I need to try again later.

That is hopeless. They should either give you the option to be put on hold, or to leave a message for a call back.

Klipspringer

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#761747 13-Feb-2013 14:09

freitasm: Change the password. If someone created an account in your name or using your email address then they won't be able to access it after you change it (since no way for them to get the email with reset instructions).

Once you take "ownership" check everything is correct and be done with it.

Tried that. But cannot reset it as its asking 2 security questions which I don't know the answers to.

So its definitely not my account.

sidefx

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#761748 13-Feb-2013 14:18

Klipspringer:
Tried that. But cannot reset it as its asking 2 security questions which I don't know the answers to.

So its definitely not my account.

Someone probably made a typo when signing up or doing data entry from some handwritten form then? Hmm.. if that is the case they should really have some sort of "confirm your email address" step in their process.

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Goosey

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#761749 13-Feb-2013 14:20

IRD also uses the igovt login system, not to mention the obvious companies office.

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