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30 posts


#116084 17-Apr-2013 20:03
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I've got a customer trying to purchase services from our website with what looks like is a stolen credit card. 

We have the IP address that he has used to login from. 

I cannot determine which provider this comes through. And when I do a trace on it I only get as far as [] and then it just starts timing out. 

I just want to know if they are VPNing into NZ or if they are actually using a NZ ISP. If its an NZ provider then I will inform the police. 

Any hints on how to track this IP down?

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463 posts

Ultimate Geek

ID Verified

  #801192 17-Apr-2013 20:07
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Ip tracker comes back with the following info. Looks like a Telecom address

IP Address:[ IP To Location - IP To Country][Domain To Location - Domain Country - Domain To IP]IP Blacklist Check:Not Blacklisted    [ Blacklist Check]IP Lookup Location For IP Address: (OC)Country:New Zealand   (NZ)Capital:WellingtonState:AucklandCity:AucklandISP:Telecom New Zealand LtdOrganization:Telecom New Zealand LtdTime zone:Pacific/AucklandAdditional IP Lookup Info for IP Address: Lat/Lon:-18.3127 / 138.515Country Lat/Lon:-42 / 174City Lat/Lon:(-36.8667) / (174.7667)IP Language:English, Maori, NZ Sign LanguageIP Address Speed:Broadband Internet Speed[ Check Internet Speed]IP Currency:New Zealand dollar (NZD)IDD Code:+64


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416 posts

Ultimate Geek

  #801193 17-Apr-2013 20:08
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  #801195 17-Apr-2013 20:13
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Awesome - cheers. 

I'll contact Telecom tech support and see what they have to say before bumping it up to the police. 

458 posts

Ultimate Geek

  #801200 17-Apr-2013 20:33
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Definitely looks like a mobile customer of Telecom (assumed 3G).


Best of luck getting this sorted!


19389 posts

Uber Geek

  #802768 20-Apr-2013 13:44
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Will the ISP do anything? I have contacted ISPs before after fraudulent activites on my website, and never heard back. I don't think they really want to know, and they probably can't do too much either, as you have to accuse your customer of something to take action. The police may help, but they would probably be the ones to contact the ISP to get the personal details.

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