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Topic # 124620 14-Jul-2013 13:57
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Our Simpson washing machine appears to have died.
Model is Simpson Encore 605, model number 36S605.
It was going thru wash cycle and powered off unexpectedly. Now it will not power on. No activity at all. I have checked the power point, it is working correctly.

Any suggestions, or failing that, any recommendations of someone in west auckland that services Simpson products?

Thanks,
Joseph

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  Reply # 855331 14-Jul-2013 16:14
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check out the western leader... should be a couple appliance guys in the classifieds.

OR yellow pages?
http://yellow.co.nz/west-auckland/appliance-repairs-servicing

OR Trademe?
http://www.trademe.co.nz/services/domestic-services/repairs-maintenance/auction-558845807.htm
I think this guy has mobile eftpos and his actual website http://www.applianceman.co.nz seems to suggest hes got a reasonable call out fee.

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  Reply # 855335 14-Jul-2013 16:20
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might also be time to give a good clean out once you get the power issue sorted i.e. pull off the fabric softner cap and scrub inside that centre bit. I find 'shower witch' from 'wet n forget' is amazing for a few loads on its own to clean out the washing machine. That along with replacing the washers (which have those little mesh filters).

On a side note, we didnt use our washing machine for over 6 weeks early this year (house repairs) and apon plugging back in I found the rinse cycle was pushing out a whole heap of what would have been dried up slime etc. Just as well I did a few dummy hot water loads before using with clothes. (assuming the crap dried up and broke down on its own terms).

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  Reply # 856039 15-Jul-2013 18:18
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some of the Simpson washers have an internal fuse on the control board .
disconnect from power - remove top panel .check for small glass tube fuse 3.5mv ..if it is a glass one you can often see it is blown . if not you will need to check it with a multimeter. 
Note : it can be a chaffed wire elsewhere on the machine that has caused the fuse to blow .
also not sure if that particular model has that fuse . if not. it is going to be a blown electronic control module.(top board) if more then 7 yrs old - more economical to replace washer .





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  Reply # 856156 15-Jul-2013 22:03
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Thanks for your comments.
I had the machine assessed by WISKIS Appliance Service. I contacted them via online web form, they called within 10 minutes to make an appointment. The guy was prompt and polite.
The news, however, was all bad. The main board has failed, and the gearbox (which has been making more and more weird noise over the last months) is also dead and leaking oil. So the machine is dead, but we have had a very good 12ish years of use out of it, so no compaints there.

So now am looking for a replacement. Have been browsing priceme.co.nz.
Am looking at 6, 6.5 or 7 kg Top Loading washers, with brand preferences of Simpson and Fisher & Paykel.
Will also look for package deals with a dryer too as ours has a fairly limited life left.

So far, The Good Guys seem to have the good prices.

Cheers,
Josepj

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