cokemaster: 'The person'... well going by that logic, all Telecom employees are females too!
'The person' Was in reference to a particular CS rep I dealt with, I was asked to explain my conclusion and I did, there is no need for nit-picking.
EVERY time I have contacted Telecom I have dealt with a Woman.
Which suggests multiple contacts. While making unfounded and trollish remarks towards another telco is a great way of derailing the thread at hand - it is frowned upon here. Furthermore even IF (big IF) Telecom customer service was poor... does that somehow excuse Vodafone from providing poor customer service? The answer is no.
Yes multiple contacts with the same (IMHO) sub-standard service.
It was NOT a "trollish remark" it is FACT
Another telco? Implying I work for one, which I assure you I do not, and other than being a customer of BOTH Telecom and Vodafone I have no dealings with.
I never suggested it excuses Vodafone, I was just stating a FACT
So, please keep the discussion on the topic (ie. no more stereotypes or guesstimates of pay on competitors contact centers) , which was Vodafone customer service, the posters topic and billing. Otherwise various moderation tools may need to be used to contain the situation (including a free 'relocation' to bantown).
As far as I am concerned my initial post was on topic, It was the moderators that forced me to post an off topic defense because one did not like the words I used to describe a CS rep. All I did was state the facts.