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486 posts

Ultimate Geek
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Topic # 13519 14-May-2007 22:14
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http://www.google.co.nz/search?hl=en&q=site%3Aetown.co.nz+%240&btnG=Search&meta=

Thats a search on google for site:etown.co.nz $0

There are 178 results!

Well after stumbling across this little goodie I bought a number of digital cameras and PSP games for free.
Now I never really thought these would come through but I thought I would pay the $6 shipping just for kicks to see what would happen

Obviously a few day later I got back an email saying that these products were no longer in stock etc although not an our website is screwed message and asked for my bank account for a refund

I replied with my bank account and also the link to google and asked them to fix it.
Two weeks or so later and neither has been done

So go order some free stuff but don't pay for shipping;0




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  Reply # 70714 14-May-2007 22:26
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Sorry, it don't work any longer... cart errors, would have been nice to run a script. drat drat.

BDFL - Memuneh
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Reply # 70716 14-May-2007 22:30
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What people don't realise is that their website is an offer to sell something. A lot of companies don't maintain their websites with the same diligence they maintain their stores.







486 posts

Ultimate Geek
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  Reply # 70717 14-May-2007 22:35
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Looks like your right, the second link still has a zero dollar item but returns a SQL error.
All the others are just because google hasn't re-trawled their website

Oh well at least they have fixed some of it!




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Ultimate Geek
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  Reply # 70718 14-May-2007 22:39
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Here was my original order ;0

SKU Description Qty Variation Price
MT-PC139 c139 1 - $0.00
CS-CEXZ70 Exilim EX-Z70 2 - $0.00
FF-CF20 Finepix F20 1 - $0.00
MT-PC168 c168 1 - $0.00
MT-PC113A c113a 1 - $0.00
MT-PC118 c118 1 - $0.00
  FinePix V10 1 - $0.00
EA-3173 From Russia With Love™ 1 - $0.00
rc_cr40 R40 1 - $0.00
MT-H700 H700 2 - $0.00
0722868528730 TunePower Rechargeable Battery 2 - $0.00
CN-4079 Powershot A450 1 - $0.00
   
Shipment Auckland $6.00
Taxes $0.00
Total $6.00





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  Reply # 70821 15-May-2007 18:49
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freitasm: What people don't realise is that their website is an offer to sell something. A lot of companies don't maintain their websites with the same diligence they maintain their stores.



Unless it is used as bait advertising, there is legislation against this sort of activity in most western countries, however it would be reasonably difficult to prove and I have not heard of a case brought against a online reseller in NZ.

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Reply # 70824 15-May-2007 19:04
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No need to be "bait", as a restaurant found a couple of years ago:


Tony’s Vineyard fined $3,000 for misleading and out of date website representations

Waitakere based Tony’s Vineyard Restaurant has been fined $3,000 plus $260 court costs in the Waitakere District Court after pleading guilty to breaching the Fair Trading Act in relation to website promotion of its menu and prices.

Over a six month period, the restaurant’s website made various representations about the availability and price of certain meals on the menu. A Commission investigation revealed that many of the meals were not actually available for order at the restaurant, and others were not available at the listed price. In some circumstances, the website price varied between 17 and 36 percent cheaper than the in-house menu.

The Commission received a complaint from a customer of Tony’s Vineyard, who had notified both the restaurant and the Restaurant Association of New Zealand that the website menu was out of date and misleading. The Commission’s investigation revealed that while the restaurant owner was well aware of the misrepresentations, no steps were taken to stop the offending and customers continued to be misled.



This happened before but companies don't understand. Perhaps they deserve to receive a fine?





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Reply # 70825 15-May-2007 19:11
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Or force them to have a banner across the top of their homepage stating that the information may not be up-to-date and that customer MUST call the company to confirm prices etc?

i.e a disclaimer that they are forced to have for say 6 months? and it can only be removed if they have managed to keep their website up-to-date in that time, or they have added their own disclaimer, that is obvious or easy to find.

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