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qubasiasty

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#136702 6-Dec-2013 02:33
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Someone who has ordered something from the US can you tell me your experiences with USPS?

I have purchased a Line 6 UX2 interface on Ebay and got it shipped on the same day by USPS First class on November 13th US Time, The interface has went through a sort facility in Boston which has been dispatched from there on the 14th after being received on the 13th. the package then went through Lawrence, MA sorting facility on the 15th, and dispatched on the same day.

The item has went through a couple of sort facilities like Jamaica, NY and then ISC New York which then said it was dispatched ( ICS New York is a sort facility at the airport) you would expect the item to be sent from there straight away to New Zealand, that was on the 18th of November US time, Today I checked my tracking number patiently waiting for the interface everyday it kind of annoyed me, it has taken them around 2 weeks to move the interface form the Airport sort facility into Opa Locka which is around 1000km from the Airport sor facility.

Today it has departed the sort facility, if you have had previous experience with USPS have you had this problem before? I'm actually annoyed at this since I've paid a fair amount for the shipping hoping it will come in at least a month max. now I see that it will take a bit longer... do you think it will come this month, or at least in the next week? Thanks for your help :)



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ScuL
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  #946340 6-Dec-2013 04:54
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To me it looks like they accidentally thought the destination was in Florida (or domestic) because ISC = International Sorting Centre. There is no point sending it to Florida from there. I don't know what your home address is but if the town exists in Florida it may clarify something. I would have expected it to travel from Jamaica to LAX and then onward to NZ.




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timmmay
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  #946348 6-Dec-2013 06:37
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That's not normal, they stuffed up. Normally it takes a day or two to leave the US, not two weeks.

freitasm
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  #946350 6-Dec-2013 06:46
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That's why I don't usually pay for First Class, or in New Zealand for Next Day or Saturday delivery. There's no guarantee the item will actually be shipped faster (or in New Zealand that the item will be actually delivered on Saturday).

I've bought items on Amazon with both slow and fast shipping and had items arrive here at the same time.





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k1wi
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  #946363 6-Dec-2013 07:49
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There is a Wellington, Fl.. You're not from Wellington are you?

surfisup1000
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  #946371 6-Dec-2013 08:24
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I ordered something from the UK on Thursday last week -- paid the cheapest budget royal mail shipping option (think it was 11 squid), and, it arrived on Tuesday I think --or maybe wednesday.

I hadn't expected it for at least 2 weeks.

ScuL
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  #946374 6-Dec-2013 08:32
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surfisup1000: I ordered something from the UK on Thursday last week -- paid the cheapest budget royal mail shipping option (think it was 11 squid), and, it arrived on Tuesday I think --or maybe wednesday.

I hadn't expected it for at least 2 weeks.


Royal Mail have got extra staff in service at the moment because of the high loads expected in the running up to X-mas :)




Haere taka mua, taka muri; kaua e wha.


freitasm
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  #946381 6-Dec-2013 08:55
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I have ordered Amazon Kindle on a Sunday (NZ time) and received at home in WLG on Thursday, with standard shipping (although Amazon always sends Kindle via fast shipping unless there are other items in the order).

Ordered some stuff last night on Amazon and received a "Shipped confirmation" email 30 minutes later. They're working over time there!




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timmmay
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  #946395 6-Dec-2013 09:18
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I read about the warehouse workers the other day, from an article on digg. Minimum wage, horrible hours that constantly change, poor bosses, etc. Not nice.

Dairyxox
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  #946445 6-Dec-2013 10:40
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I got an item sent here form the US using USPS in November, and it took nearly 2 weeks. Then NZ customs took about 10 days just to send me a letter, and another few days after clearance ($$$).

It was faulty, so I sent it back using NZpost using the cheapest option, and it was back in Kansas City after just 4 days (counting weekend days).

Not sure why there is such a huge disparity. I think my package also initially went via Boston NY.

qubasiasty

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  #946533 6-Dec-2013 12:26
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I'm in Auckland, Oteha specifically so that shouldn't really be a problem, even tho it's first class shipping it doesnt eliminate the fact that the package should take that long to leave US. Considering there is christmas soon I won't get it as fast as I expected... but its nearing to a month and I'm getting annoyed at this. Should of forwarded it through YouShop now that I think about it...

afe66
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  #946609 6-Dec-2013 14:34
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There is a Dunedin, FL too.


A.

k1wi
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  #946646 6-Dec-2013 15:49
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I wouldn't doubt that it's a wayward package, but at least it's still somewhere in their system. I wondered whether it got caught up with their pre-thanksgiving storm, but it should have preceded that.

I regularly have items posted to me from MA and I've usually found that when there are variations in the time it takes items being posted from the US to arrive it's due to delays within the US rather than from the US... Once it gets to Cali it's on the next overnight flight and then through the NZ system.

The reason being that depending on the product and destination internally it'll either be sent via truck, train or plane and that's a lottery (I've personally found small light objects tend to get onto quicker modes - I heard because they're more likely to fill up small empty spaces). More importantly, the real slow downs are usually at processing facilities (like I suspect yours was).

International first class is USPS' second slowest international service (ahead of their discount glacial service), I generally find a sweet spot of around 2 weeks but there are some decent variations either side.

Priority is their faster tier, express being fastest, and then you're in DHL, FEDEX and UPS territory ($$$$$).

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