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69 posts

Master Geek


# 146668 25-May-2014 17:29
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Hi all,

I recently had my hard drive replaced with a fresh Windows install and have had problems launching a game I used to be able to play before having this work completed.

Whilst trying to solve the game problem, I have just realised the Graphics Card (according to system info) is an Asus brand but I originally purchased a Gigabyte brand card (installed by same technician).

As this technician is the only person that has carried any work on my computer...Is it possible, my card has been swapped?

Looking for advice on how to handle this situation if it has in fact been swapped...cheers

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9079 posts

Uber Geek

Lifetime subscriber

  # 1052956 25-May-2014 17:32
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sorry if this sounds obvious but

look at the card and see

then work out what is in there and ask him about it

19282 posts

Uber Geek
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  # 1052957 25-May-2014 17:33
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Speak to the tech

 
 
 
 


15322 posts

Uber Geek


  # 1052962 25-May-2014 17:37
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I would get more facts before speaking to the person. You should check your original invoice to see what you actually purchased, which should show the card on it. Also look in the computer to see what the brand is inside it. Maybe they accidently broke it and just swapped it, or maybe the computer is detecting it incorrectly. There could be many reasons.

2404 posts

Uber Geek

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  # 1053001 25-May-2014 18:02
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I know some brands of cards are 100% the same as another brand

For example the ASUS TITAN is 100% the same as the Gigabyte TITAN is the same as other brands TITAN (i.e. all reference designs)..

They just all came with different boxes



6615 posts

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  # 1053003 25-May-2014 18:06
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What card did you have and what card now?
If the one now is better dont complain :P

15322 posts

Uber Geek


  # 1053005 25-May-2014 18:11
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LennonNZ: I know some brands of cards are 100% the same as another brand

For example the ASUS TITAN is 100% the same as the Gigabyte TITAN is the same as other brands TITAN (i.e. all reference designs)..

They just all came with different boxes




Yes, I think that is possibly what could be going on.



69 posts

Master Geek


  # 1053006 25-May-2014 18:12
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Thanks guys,

With all the stress I'm going through trying to sort out the gaming issue (which has reached a 'fresh windows install' point), along with not being computer savy, I was reluctant (worried I might damage something) to open up the case but I did as you guys suggested (shined a torch without actually touching anything) and discovered the brand is indeed the original brand I purchased.

Much appreciated. Now back to sorting out the gaming issues...sigh. Jump on over to the Fresh Warcraft III install unable to launch thread for a real challenge tongue-out

Once again, thank you for helping me not put myself in an awkward position with the technician guy.

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