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Topic # 146706 26-May-2014 17:15
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I download my Google data periodically, as an archive, as if I lost my calendar, contacts, etc, I'd be pretty annoyed. I use Google Takeout.

It's worked fine in the past to download my 1GB+ email archive, but today it's not working well at all. I ask for an archive of mail, calendar, and contacts, I can see it ticking away up the 600MB region, but when it says "done" it's less than 1MB and where it says "download this archive to your computer" it's not a link. I've tried in Chrome and IE.

Is this working for anyone else?




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  Reply # 1053801 26-May-2014 17:56
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Haven't done it for a while but will give it a try when I get home tonight as its a great service and.I always mean to do it more frequently. 😊

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  Reply # 1053805 26-May-2014 18:03
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Just tried then and I'm having the same issue... No link.



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  Reply # 1053806 26-May-2014 18:08
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Cheers guys. I sent feedback but I doubt anyone will read it, they'll probably fix it eventually.




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  Reply # 1053809 26-May-2014 18:17
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I did the same. Fingers crossed, but I'm not holding my breath.

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  Reply # 1053827 26-May-2014 18:28
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timmmay: Cheers guys. I sent feedback but I doubt anyone will read it, they'll probably fix it eventually.


I emailed them a correction once for the spelling of a streetname on Google maps.  Got an acknowledgement, with their agreement that I was correct, within two or three weeks.  Then it took them another 3 months or so to fix it.




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  Reply # 1053846 26-May-2014 19:01
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floydbloke:
timmmay: Cheers guys. I sent feedback but I doubt anyone will read it, they'll probably fix it eventually.


I emailed them a correction once for the spelling of a streetname on Google maps.  Got an acknowledgement, with their agreement that I was correct, within two or three weeks.  Then it took them another 3 months or so to fix it.


Ha, I had an argument with one of them over a road that went nowhere that they had joining up to another road... ended up sending GPS tagged photos of the fact it was a dead end. Then another guy agreed and it was fixed.

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  Reply # 1053856 26-May-2014 19:25
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As I said above, it's been a while since I last did it, but I see it does say:

"We will email you when the archive is ready to download. Please note that mail archives may take a long time (hours or possibly days) to create."

Are you getting the email?

Mines been ticking away for a while now but still says "Data collected: less than 1 MB"




EDIT: Ah, if I untick most things and just choose to archive contacts and calendar, I get the same behaviour you're describing. Interesting, it also has a hidden div just above the "Download this archive to your computer" non-link that says "We were unable to move one or more of your archives to Drive. We either experienced an unexpected error or you do not have sufficient storage quota to store the archive in Drive."  but I can't find an option to archive to Google Drive, so I'm not sure when that comes into play...

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  Reply # 1053860 26-May-2014 19:31
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I got the email, and it sends you the same page, but where there's meant to be a link, it has no link.



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  Reply # 1057148 31-May-2014 16:53
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It seems to be working again.




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