Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




10 posts

Wannabe Geek


#148958 6-Jul-2014 20:55
Send private message

I bought a pair of refurbished Astro A50s from Amazon back in April, and now they won't power down, and stay powered down (pressing the button turns them off, but they instantly turn back on). They produce sound fine, but have also started to randomly power down, even with sound playing (the headset is designed to shut down if no sound is being produced as means of saving power).

I contacted Amazon and they've requested that I send the headset back to them, by dropping the headset off at the "UPS drop-off location nearest you. ". The problem with this is that I have no way of getting to the nearest UPS drop off point, with the closest one to me being at Auckland Airport (I believe!). I'm not sure of my options here, and I am not really keen on waiting a month with no headset + paying the hefty shipping fees back to the US. Any help or suggestions would be appreciated.

Create new topic
1506 posts

Uber Geek


  #1082183 7-Jul-2014 09:14
Send private message

Have you flashed them with the latest firmware ?

1874 posts

Uber Geek

Trusted

  #1082209 7-Jul-2014 09:42
One person supports this post
Send private message

You willingly bought from an overseas supplier. You must have realised you wouldn't get any local warranty if something went wrong with them? There's not a lot you can do but follow amazon's requests. That is standard procedure for any retailer, you will have to send it back at your own expense and await there response.
Buying overseas may seem cheaper at the time but the second anything goes wrong it becomes a nightmare and usually more expensive than buying it locally.

 
 
 
 


2161 posts

Uber Geek


  #1082211 7-Jul-2014 09:48
Send private message

Why not contact the UPS dropoff point, and ask them if you can courier it to them.




Location: Dunedin

 


23071 posts

Uber Geek

Trusted
Subscriber

  #1082240 7-Jul-2014 10:25
Send private message

Last amazon return I had to deal with that requested a dropoff point wasnt gonna work from the one at the airport, it had to be a US domestic one.

Over there, UPS and FedEx are as common as courierpost and fastway are in NZ.




Richard rich.ms

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New online learning platform for kids stuck at home during COVID-19 lockdown
Posted 26-Mar-2020 21:35


New 5G Nokia smartphone unveiled as portfolio expands
Posted 26-Mar-2020 17:11


D-Link ANZ launches wireless AC1200 4G LTE router
Posted 26-Mar-2020 16:32


Ring introduces two new video doorbells and new pre-roll technology
Posted 17-Mar-2020 16:59


OPPO uncovers flagship Find X2 Pro smartphone
Posted 17-Mar-2020 16:54


D-Link COVR-2202 mesh Wi-Fi system now protected by McAfee
Posted 17-Mar-2020 16:00


Spark Sport opens its platform up to all New Zealanders at no charge
Posted 17-Mar-2020 10:04


Spark launches 5G Starter Fund
Posted 8-Mar-2020 19:19


TRENDnet launches high-performance WiFi Mesh Router System
Posted 5-Mar-2020 08:48


Sony boosts full-frame lens line-up with introduction of FE 20mm F1.8 G large-aperture ultra-wide-angle prime Lens
Posted 5-Mar-2020 08:44


Vector and Spark teamed up on smart metering initiative
Posted 5-Mar-2020 08:42


Schneider Electric launches new PDL Pro Series designed specifically for the commercial building market
Posted 5-Mar-2020 08:39


Kiwi app Pedigree DentaStix Studios uses pet images to counter impact of negative social media Content
Posted 5-Mar-2020 08:32


Samsung expands to New Zealand in 5G Networks Deal with Spark
Posted 5-Mar-2020 08:17


New Vodafone mobile data plans with unlimited data
Posted 26-Feb-2020 06:55



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.