Uber has been a concept that I really like, but after following the apparent policies and tactics from the company, I very much doubt I will ever become a customer there.
The latest story which really set motion to what is now called #ubergate on Twitter is about VP of Business at Uber Emil Michael and his suggestion Uber should hire researches to dig up dirt on journalists that are critical of the company and its operations. (Story here). The journalist Michael thought would be interesting to dig up dirt on is Sarah Lacy, she has written a piece about the whole Uber debacle. The story covers what seems like seedy business practices, failing to do proper security checks of drivers, discrediting of women reporting attacks by drivers etc.
Among the stories that really disturb me is the story about Uber trying their best to sabotage their competitor Lyft. (Story here).
I don't think I want to support a company that thinks its OK to dig up dirt on journalists that are critical of their company, or think its OK business policies to sabotage their competitors. They don't seem to be too interested in how their customers fair either.
Uber and its services seems like a great idea, that unfortunately is in the hands of people that it appears shouldn't be in the service industry.