Have any of you out there got any experiences or comments on Telecom's "online mall" website ferrit.co.nz?

We've all seen the naff ads, but I would really be interested in your views of the "shopping experience" that is ferrit.

I have purchased a couple of things, a CD for my son and the latest Harry Potter novel. In both cases my experiences were somewhat underwhelming. Both items arrived late, in fact when I pointed out that the book had not arrived a week and a half after the release date, they gave me a 20% rebate - which I suppose is to their credit.
I don't think I would have even considered using this site had it not been for free delivery at the time.

The next online purchase I made was for some software, and I got a bit clever with that - searched on ferrit for the best deal, then went directly to the suppliers web site. Better options for payment and the goods were with me two days later.

I am also a little perplexed by Telecom not openly advertising their backing of the website??!?