Two orders blocked by vendors going to Youshop - I wonder how many more will occur?

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lchiu7

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#166143 4-Mar-2015 08:52

Just had two orders I placed in the past few days blocked going to Youshop.

One was something from Microsoft (A HP tablet Windows 8.1 for $75) and the other a car stereo unit from Crutchfield.

In Microsoft's case the transaction just didn't go through - an unidentified error has occurred which went away when I changed the shipping address. The second was a call from Crutchfield (to my Google Voice number) saying the shipping address appeared to be a freight forwarded and they could not ship to one.

And previously I have had items blocked by Toshiba.

Makes Youshop much less useful but I guess for Ebay it's still okay. I wonder when Amazon start doing this for items they cannot ship to NZ and the suppliers complain?

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.

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#1250734 4-Mar-2015 08:59

A lot of american retailers have never supported Youshop - Best Buy, Motorola spring to mind.

I don't think Crutchfield ever did either - but could be wrong there.

I'll take what I can get and having local shipping for Amazon is worth it.

edit: Are you aware that US head units have different FM frequency intervals than the rest of the world? Be careful that your head unit supports changing FM mode. Pioneers don't.

benmurphy66

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#1250735 4-Mar-2015 08:59

Oakley.com also block the address.

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#1250736 4-Mar-2015 09:02

why don't they want to sell to us? so the local suppliers can make more money?

roobarb

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#1250744 4-Mar-2015 09:08

Because free trade and globalisation are only theories, every country is actually protectionist, except for NZ which removes it's barriers then acts surprised when nobody else does.

lchiu7

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#1250745 4-Mar-2015 09:10

wasabi2k: A lot of american retailers have never supported Youshop - Best Buy, Motorola spring to mind.

I don't think Crutchfield ever did either - but could be wrong there.

I'll take what I can get and having local shipping for Amazon is worth it.

edit: Are you aware that US head units have different FM frequency intervals than the rest of the world? Be careful that your head unit supports changing FM mode. Pioneers don't.

Yes I checked. It has settings for US/EU and other countries for both FM intervals and AM 9KHz versus 10KHz.

No big deal this time. I just had it sent to my daughter's apartment and I can pick it up when I am over there in a couple of months. Just have to wait before I can use it :-(

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.

Oeo

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#1250754 4-Mar-2015 09:20

Yes. I normally try to find the vendors who ship globally. The VAT saved covers you shipping cost. Win-win.

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#1250758 4-Mar-2015 09:28

roobarb: Because free trade and globalisation are only theories, every country is actually protectionist, except for NZ which removes it's barriers then acts surprised when nobody else does.

Kind of.

We still have protectionist tariffs on a number of strange items, such as clothing and footwear.

wasabi2k

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#1250761 4-Mar-2015 09:32

At a guess I would say the difficulties in dealing with international customers just aren't worth it. Freight forwarders have been around a long time and I'd say most places have been burnt enough times that it isn't worth it ("missing shipments, warranties etc")

I imagine that it makes it complicated for complying with embargoes - if they aren't allowed to ship stuff to Cuba, are they responsible for it if a freight forwarded ships it on?

Have a look at America - it is bloody enormous. It isn't really that surprising that they don't want to deal with supporting customers in a tiny little island in the south pacific.

lchiu7

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#1250764 4-Mar-2015 09:36

Geektastic:
roobarb: Because free trade and globalisation are only theories, every country is actually protectionist, except for NZ which removes it's barriers then acts surprised when nobody else does.

Kind of.

We still have protectionist tariffs on a number of strange items, such as clothing and footwear.

Probably because there is still a local industry to protect.

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.

macuser

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#1250782 4-Mar-2015 09:50

lchiu7:
Geektastic:
roobarb: Because free trade and globalisation are only theories, every country is actually protectionist, except for NZ which removes it's barriers then acts surprised when nobody else does.

Kind of.

We still have protectionist tariffs on a number of strange items, such as clothing and footwear.

Probably because there is still a local industry to protect.

Yeap!

That's what Duty is...a charge to protect local industry.

The reason vendors won't ship to youship is that they are probably barred from shipping overseas as it is contrary to their suppliers wishes (as it will tick off local distributors in receiving country)

Behodar

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#1250797 4-Mar-2015 10:00

wasabi2k: It isn't really that surprising that they don't want to deal with supporting customers in a tiny little island in the south pacific.

At the other end of the scale I've seen a US company that didn't want to deal with international deliveries... and therefore provided a link to Shipito.

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wasabi2k

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#1250820 4-Mar-2015 10:21

Behodar:
wasabi2k: It isn't really that surprising that they don't want to deal with supporting customers in a tiny little island in the south pacific.

At the other end of the scale I've seen a US company that didn't want to deal with international deliveries... and therefore provided a link to Shipito.

Which is entirely reasonable - I would imagine that a national logistics system is a hell of a lot easier than an international one.

Then customers complaining about having to pay duty etc.

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#1250827 4-Mar-2015 10:33

joker97: why don't they want to sell to us? so the local suppliers can make more money?

Often there are arrangements with the suppliers, so they are only actually allowed to sell in a certain market.
This is to protect the dealers granted arrangements to sell in other areas.

There are all sorts of weird deals going on, like I've seen some on Amazon where you have to add it to your cart before they'll show you the price etc.

Due to the internet, Kiwi's especially think the world is a more accessible place than it really is.
Slowly though things are changing. It's a bit like Net Flix coming here, but then not having the rights in the geo location to show us all the content they offer elsewhere.
It's my understanding that all these things come down to deals the content providers/product manufacturers sign up for. It they themselves thought more global I suspect they'd do pretty well.

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#1250836 4-Mar-2015 10:49

lchiu7:

No big deal this time. I just had it sent to my daughter's apartment and I can pick it up when I am over there in a couple of months. Just have to wait before I can use it :-(

Get her to send it onto YouShop.

XPD / Gavin

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mattwnz

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#1251101 4-Mar-2015 15:41

Possibly a business opportunity for someone to setup an intermediary address. Maybe even Youshop could have drop off points, which they don't advertise unless you have a problem with their delivery address. It is pretty sneaky of these companies to block it, as it sets a precedent, and means that many other companies could follow.

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