Wireless keyboard - restricted import?

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moulinette

88 posts

Master Geek

#171326 14-Apr-2015 07:12

I purchased this keyboard from Amazon recently: http://www.amazon.com/Logitech-Wireless-Keyboard-Built-In-Multi-Touch/dp/B005DKZTMG because it costs about 4 times as much here. (Edit: Price was more like twice as much as sites I looked at, but as it was a bulk order it ended up cheaper).

I was surprised when I tracked the status of my order yesterday (which included some other things, so I was not sure what item was causing it) and it said: “Refused shipment: Returning to sender. Your package was refused at delivery. It is being returned to Amazon" and on the i-Parcel website it said: "Your shipment has content that are not permissable for export. Please contact the internet retailer”.

I contacted Amazon and they told me it was definitely a mistake, because the item is marked as being able to ship to NZ and to reorder it which I did.

However, i-Parcel just contacted me this morning and said it is a restricted item, because it is a "radioactive material". The only reason I can see this being the case is it says "2 AA batteries required - included", which seems ridiculous, but I have never had a problem with importing things with small batteries before.

So, now I am worried that my new order is going to get returned again, with Amazon insisting that the keyboard is fine to ship to NZ, with i-Parcel insisting it isn't.

Does anyone know who is correct and what I should do?

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#1282608 14-Apr-2015 07:15

well i wouldn't call NZD$52.96 four times the price of USD$24.99... exchange rate + surely its about the same price locally as from amazon.

moulinette

88 posts

Master Geek

#1282614 14-Apr-2015 07:17

reven: well i wouldn't call NZD$52.96 four times the price of USD$24.99... exchange rate + surely its about the same price locally as from amazon.

Ahh, I never saw that price before, It was $100+ at the sites I looked at, but I was doing a bulk order of other items, so it made sense to order it then too.

reven

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#1282615 14-Apr-2015 07:18

pricespy is always your friend, or geekzones price comparison

moulinette

88 posts

Master Geek

#1282616 14-Apr-2015 07:19

Is it a restricted import though, because it is marked as being able to ship to NZ on the Amazon website?

jpoc

1043 posts

Uber Geek

#1282627 14-Apr-2015 08:21

moulinette: Is it a restricted import though, because it is marked as being able to ship to NZ on the Amazon website?

If amazon will ship it to NZ, why are you getting iparcel involved?

SirHumphreyAppleby

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#1282629 14-Apr-2015 08:27

jpoc:
moulinette: Is it a restricted import though, because it is marked as being able to ship to NZ on the Amazon website?

If amazon will ship it to NZ, why are you getting iparcel involved?

Amazon uses iParcel for deliveries. It's a big part of the reason I no longer shop at Amazon.

moulinette

88 posts

Master Geek

#1282634 14-Apr-2015 08:32

jpoc:
moulinette: Is it a restricted import though, because it is marked as being able to ship to NZ on the Amazon website?

If amazon will ship it to NZ, why are you getting iparcel involved?

Because Amazon shipped it using iParcel, and iParcel were the ones who returned it to Amazon, so I contacted them to find out why they had done so.

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jpoc

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#1282687 14-Apr-2015 09:16

moulinette:
jpoc:
moulinette: Is it a restricted import though, because it is marked as being able to ship to NZ on the Amazon website?

If amazon will ship it to NZ, why are you getting iparcel involved?

Because Amazon shipped it using iParcel, and iParcel were the ones who returned it to Amazon, so I contacted them to find out why they had done so.

Sorry, brain fade on my part.

sbiddle

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#1282690 14-Apr-2015 09:23

Those keyboards routinely drop down to under NZ$40 on the very regular specials at retailers. They're a great keyboard for a HTPC.

Fred99

13684 posts

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#1284982 15-Apr-2015 17:25

sbiddle: Those keyboards routinely drop down to under NZ$40 on the very regular specials at retailers. They're a great keyboard for a HTPC.

Except for the touch-pad which is not in a user friendly place
I have one - same model - tend to use it with a Logitech cordless mouse instead of the touchpad, so probably should have got a larger keyboard with no touchpad.
I think Logitech do make a model with backlit keyboard - a very good idea IMO, as it's a bit hard to find keys by touch when the keyboard is sitting on your lap in the dark.

sbiddle

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#1285020 15-Apr-2015 18:09

Fred99:
sbiddle: Those keyboards routinely drop down to under NZ$40 on the very regular specials at retailers. They're a great keyboard for a HTPC.

Except for the touch-pad which is not in a user friendly place
I have one - same model - tend to use it with a Logitech cordless mouse instead of the touchpad, so probably should have got a larger keyboard with no touchpad.
I think Logitech do make a model with backlit keyboard - a very good idea IMO, as it's a bit hard to find keys by touch when the keyboard is sitting on your lap in the dark.

Are you trying to use it as a primary keyboard? It's not designed for that and really is totally unsuitable.

richms

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#1285023 15-Apr-2015 18:14

Ive got one of those and there is additional lag on the touchpad compared to a wireless mouse. Add that to the motionplus lag and it becomes totally unnavigatable compared with a basic cheap logitech mouse, and its not because its wireless since I use the same unifing reciever with both.

Richard rich.ms

Kiwifruta

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#1285029 15-Apr-2015 18:34

moulinette: I purchased this keyboard from Amazon recently: http://www.amazon.com/Logitech-Wireless-Keyboard-Built-In-Multi-Touch/dp/B005DKZTMG because it costs about 4 times as much here. (Edit: Price was more like twice as much as sites I looked at, but as it was a bulk order it ended up cheaper).

I was surprised when I tracked the status of my order yesterday (which included some other things, so I was not sure what item was causing it) and it said: “Refused shipment: Returning to sender. Your package was refused at delivery. It is being returned to Amazon" and on the i-Parcel website it said: "Your shipment has content that are not permissable for export. Please contact the internet retailer”.

I contacted Amazon and they told me it was definitely a mistake, because the item is marked as being able to ship to NZ and to reorder it which I did.

However, i-Parcel just contacted me this morning and said it is a restricted item, because it is a "radioactive material". The only reason I can see this being the case is it says "2 AA batteries required - included", which seems ridiculous, but I have never had a problem with importing things with small batteries before.

So, now I am worried that my new order is going to get returned again, with Amazon insisting that the keyboard is fine to ship to NZ, with i-Parcel insisting it isn't.

Does anyone know who is correct and what I should do?

Ask I Parcel, what in the package is radioactive?

Seems like they are confusing radioactive with items that operative via radio waves.

Fred99

13684 posts

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#1285316 16-Apr-2015 09:02

sbiddle:

Are you trying to use it as a primary keyboard? It's not designed for that and really is totally unsuitable.

Sometimes - yes - if it's the keyboard you've got in front of you, that tends to be the one you use. I'm using it right now - browse the web etc no problems, but I'm not going to switch to a different keyboard because I decided to type a reply in this thread.
I had a full-sized logitech wireless keyboard which was much better, but not resistant to being eaten by a visiting dog. I use the MK400 with the mouse from that combo - which works just fine with the "unifying" receiver.
Wireless keyboards used for "HTPC" type duty do tend to get a bit of a hard time, dropped, trodden on, spilled on etc. I don't expect this one to last - although they seem to be quite well made for the price. When it dies, I'll replace it with another full-sized keyboard sans-touchpad.

moulinette

88 posts

Master Geek

#1286723 18-Apr-2015 10:41

Just got an update that the second order has departed the US and is in transit to NZ. Don't know what that was all about then, with the first order.

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