Best way to record a phone call

Forums › Off topic › Best way to record a phone call

mattwnz

20561 posts

Uber Geek
+1 received by user: 4822

#173470 24-May-2015 20:56

Have to deal with someone who doesn't use email, and I need to record verbal details for future reference. I intend to use a landline, but not sure of the best way to record a phone call this way. So I may need to use a mobile with a voice recording app on it. I have an android phone, are there any good voice reocrding apps out there that will record both sides of the phone call well?

I used to have one for my old symbian nokia, but haven't had the need for one for my smart phone until now.

1 | 2

20923 posts

Uber Geek
+1 received by user: 5395

Trusted

Lifetime subscriber

#1310955 24-May-2015 21:00

I have a "record call" button on my phone, using WanamLite ROM. There are dozens of "record my call" type android apps. Just test it in advance.

kiwiharry

1067 posts

Uber Geek
+1 received by user: 478

ID Verified

Subscriber

#1310977 24-May-2015 21:22

I've been using Call Recorder - ACR for over a year now without any issues.

If you can't laugh at yourself then you probably shouldn't laugh at others.

coffeebaron

6319 posts

Uber Geek
+1 received by user: 3581

Trusted

Lifetime subscriber

#1311002 24-May-2015 22:35

Set-up a 2talk account and enable call recording.

Rural IT and Broadband support.

Broadband troubleshooting and master filter installs.
Starlink installer - one month free: https://www.starlink.com/?referral=RC-32845-88860-71
Wi-Fi and networking
Cel-Fi supply and installer - boost your mobile phone coverage legally

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

nakedmolerat

4631 posts

Uber Geek
+1 received by user: 874

Trusted

Lifetime subscriber

#1311017 25-May-2015 00:14

kiwiharry: I've been using Call Recorder - ACR for over a year now without any issues.

Same here..

I record all conversation as this makes it much easier to refer back to the conversation if I need to - eg: shopping lists, appointments etc. You can set them to be deleted after a period of time. If the conversation is important, you can star it and it won't be deleted. And you can also link it to dropbox for backup.

richms

29246 posts

Uber Geek
+1 received by user: 10352

Trusted

Lifetime subscriber

#1311028 25-May-2015 03:42

2talk will be the easiest. Make an 028 number, stick some cash on it and turn on remote dialtone for your mobile number and also turn on call recording.

Call into it from your mobile which probably has a crapload of unused minuites on it, then call out using the remote dialtone to the person.

You will then get an email with a call recording soon after you hang up (assuming you turned that option on too)

Richard rich.ms

khull

1245 posts

Uber Geek
+1 received by user: 133

#1311083 25-May-2015 09:46

Just to keep things transparent be sure to notify the other party that a recording is in progress

New World

Shop on-line at New World now for your groceries (affiliate link).

xpd

Geek of Coastguard
14193 posts

Uber Geek
+1 received by user: 4659

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#1311085 25-May-2015 09:51

Dosent need to legally. Long as one of the parties in the call is aware of the recording, thats fine. Its when a 3rd party is recording without announcing it, it gets into legal issues....

XPD / Gavin

LinkTree

itxtme

2102 posts

Uber Geek
+1 received by user: 557

#1311098 25-May-2015 10:14

I have looked into and used these apps on cellphone. Basically if your ROM supports microphone & speaker to recording they work amazingly well. Otherwise you fallback to physical microphone picking up the audible noise. IN this case the only option is to have your phone on speaker phone. HI have had to do the speakerphone trick, and that worked reasonably well.

nakedmolerat

4631 posts

Uber Geek
+1 received by user: 874

Trusted

Lifetime subscriber

#1311193 25-May-2015 11:36

itxtme: ... Basically if your ROM supports microphone & speaker to recording they work amazingly well. Otherwise you fallback to physical microphone picking up the audible noise. ....

That is not true at all.

ACR app works fine in a stock ROM without root whatsoever on my samsung phones. The app directly records the audio from source.

sidefx

3780 posts

Uber Geek
+1 received by user: 1300

Trusted

#1311197 25-May-2015 11:47

xpd: Dosent need to legally. Long as one of the parties in the call is aware of the recording, thats fine. Its when a 3rd party is recording without announcing it, it gets into legal issues....

Really, are you sure? Interesting, and very good to know, as I have 2talk which was automatically set to record when I set it up, but I've often wondered if:

a) it was legal to record someone else like this without notifying them
b) I could use said recordings if there was some dispute with what was said by phone (not thinking of anything specific here just something I was generally curious about)

EDIT: Huh, looks like wikipedia says the same: http://en.wikipedia.org/wiki/Telephone_recording_laws#New_Zealand and that references the Crimes Act (http://www.legislation.govt.nz/act/public/1961/0043/latest/DLM329814.html) which appears to say the same. Very good to know.

"I was born not knowing and have had only a little time to change that here and there." | Octopus Energy | Sharesies
- Richard Feynman

itxtme

2102 posts

Uber Geek
+1 received by user: 557

#1311205 25-May-2015 11:56

nakedmolerat:
itxtme: ... Basically if your ROM supports microphone & speaker to recording they work amazingly well. Otherwise you fallback to physical microphone picking up the audible noise. ....
That is not true at all. ACR app works fine in a stock ROM without root whatsoever on my samsung phones. The app directly records the audio from source.

I said "if your ROM supports it". This includes stock Roms like yours. Mine (stock) does not, was just passing on my experience...

Dell

Shop now for Dell laptops and other devices (affiliate link).

DravidDavid

1907 posts

Uber Geek
+1 received by user: 305

#1311208 25-May-2015 12:08

itxtme:
nakedmolerat:
itxtme: ... Basically if your ROM supports microphone & speaker to recording they work amazingly well. Otherwise you fallback to physical microphone picking up the audible noise. ....
That is not true at all. ACR app works fine in a stock ROM without root whatsoever on my samsung phones. The app directly records the audio from source.

I said "if your ROM supports it". This includes stock Roms like yours. Mine (stock) does not, was just passing on my experience...

Wow! This was my biggest gripe with call recorders! Just downloaded ACR now and went round in circles with telecom automated support to test it and it works like a charm!

cyberhub

224 posts

Master Geek
+1 received by user: 22

#1315283 31-May-2015 23:10

sidefx:
xpd: Dosent need to legally. Long as one of the parties in the call is aware of the recording, thats fine. Its when a 3rd party is recording without announcing it, it gets into legal issues....

Really, are you sure? Interesting, and very good to know, as I have 2talk which was automatically set to record when I set it up, but I've often wondered if:

a) it was legal to record someone else like this without notifying them
b) I could use said recordings if there was some dispute with what was said by phone (not thinking of anything specific here just something I was generally curious about)

EDIT: Huh, looks like wikipedia says the same: http://en.wikipedia.org/wiki/Telephone_recording_laws#New_Zealand and that references the Crimes Act (http://www.legislation.govt.nz/act/public/1961/0043/latest/DLM329814.html) which appears to say the same. Very good to know.

Yeah I have always wondered this, thanks for sharing.

CyberHub - Hosting Made Simple

chevrolux

4962 posts

Uber Geek
+1 received by user: 2638
Inactive user

#1315288 31-May-2015 23:44

cyberhub:
sidefx:
xpd: Dosent need to legally. Long as one of the parties in the call is aware of the recording, thats fine. Its when a 3rd party is recording without announcing it, it gets into legal issues....

Really, are you sure? Interesting, and very good to know, as I have 2talk which was automatically set to record when I set it up, but I've often wondered if:

a) it was legal to record someone else like this without notifying them
b) I could use said recordings if there was some dispute with what was said by phone (not thinking of anything specific here just something I was generally curious about)

EDIT: Huh, looks like wikipedia says the same: http://en.wikipedia.org/wiki/Telephone_recording_laws#New_Zealand and that references the Crimes Act (http://www.legislation.govt.nz/act/public/1961/0043/latest/DLM329814.html) which appears to say the same. Very good to know.

Yeah I have always wondered this, thanks for sharing.

Yep crimes act lets us record conversations as long as we are party to them. We are not allowed to set up a recorder without informing the people being recorded.

As for the OP's question, as many have said just download an app to do it. Our CRM app does it for us when it recognizes a caller as a contact in the CRM.

richms

29246 posts

Uber Geek
+1 received by user: 10352

Trusted

Lifetime subscriber

#1315303 1-Jun-2015 05:44

I wonder how that effects the legality of a recording when someone is using the 2talk service of someone else? Like hacked details off insecure ipphone or whatever? I always had the intention of putting them on SoundCloud of it ever happened.

Richard rich.ms

1 | 2