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Topic # 175421 29-Jun-2015 11:50
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I ordered a camera from the US and it's been a bit of a mission. 

The thing has finally arrived in Auckland, but because it's over NZ$1,000 in value, I need to have a Client Code with Customs. This will take a day or two, apparently. I may still *just* be able to get my camera before I go overseas on Thursday night. 

But....if you think you MIGHT, EVER import any item yourself (not Mobicity or Expansys doing it for you) over NZ$1,000 you'd be well advised to get a Customs Client Code first. It will save you several days and remove one more annoying speed bump on the way to NEW TOYS!!! :-)  

You can get the application here in PDF form. 

You can fill it in, sign it and scan it for emailing back to them at  

You need to also attach a scanned copy of your drivers license or biography page (name, DOB, etc) of your passport. 

I'm on a high fibre diet. 


High fibre diet

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  Reply # 1333292 29-Jun-2015 12:32
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Yes, I got one years ago.

I tried explaining that I was not a professional importer, merely someone who shopped overseas. They failed entirely to grasp the difference.

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  Reply # 1333296 29-Jun-2015 12:37
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Remember to get an importer and exporter client code. (just a check box on the same web form IIRC).
If you need to return something you bought o/s for exchange/repair, then you're "exporting" it.


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  Reply # 1333361 29-Jun-2015 13:13
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Is your camera coming via the post office or a courier company? I bought a laptop (well over $1000) from overseas once, sent via courier, and didn't need a client code. I haven't seen anything conclusive about when you need one and when you don't.

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  Reply # 1333370 29-Jun-2015 13:23
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I ordered some wheels for my bike from US, and was fully expecting to need one of these, so was in the throws of filling out the necessary form, when a knock at the door and the wheels were dropped off...woot woot....still so hit and if I hadn't already worked out that I needed to get an importers code, then I would have needed it :\

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