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3 posts

Wannabe Geek

Topic # 175497 1-Jul-2015 17:56 Send private message

Hi all,

Just looking for some friendly advice on this one which is getting me a little concerned.

I've placed an order through after a short (3-4) email exchange with what appeared to be a very friendly and helpful person operating I've placed the order online and transferred the money to the bank account on the same day. That was about 10 days ago now. While I did receive an email confirming my order, I have not received any emails confirming receipt of my payment/transfer. I've followed up with 2 emails since, but have yet to hear back. I'm not in a rush or anything, but I'm getting slightly concerned as to not having received any response and just thinking what my next course of action should be.

I chose to go there because I couldn't find the items I was looking for locally and they said they would source them for me. They mentioned it would take a couple of weeks, but that's fine by me. They don't have a lot of contact information on their website, I thought what the hell, it's a small local outfit and the guy was quite friendly and understanding, so why not. It's probably a good idea to support a local business than order it off amazon or newegg, plus it might save me a bit in shipping costs too.

Anyone run into this kind of issue? Any suggestions on what to do? Should I just wait and see what happens?


Edit: I forgot to mention that I did do some quick research on these forums to see if anyone had issues with and it seemed like a few had good experiences, albeit very not common.

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3346 posts

Uber Geek
+1 received by user: 359


  Reply # 1335264 1-Jul-2015 18:38 Send private message

If you are struggling to find contact details perhaps look at the Companies Office website.

BDFL - Memuneh
57825 posts

Uber Geek
+1 received by user: 9428


  Reply # 1335320 1-Jul-2015 20:04 Send private message



3 posts

Wannabe Geek

  Reply # 1335385 1-Jul-2015 21:34 Send private message

Yep, that's the one. It doesn't seem to have any phone numbers or anything though. I'm not sure what to do with the addresses though (which appear to be residential) other than perhaps a Desperado style visit? ;)

BDFL - Memuneh
57825 posts

Uber Geek
+1 received by user: 9428


  Reply # 1335387 1-Jul-2015 21:37 Send private message

There's a mobile phone number in the domain information...

3 posts

Wannabe Geek

  Reply # 1335961 2-Jul-2015 17:12 Send private message

My bad, missed that DNS info.

I've just heard back from them today by email though, so hopefully it's all sorted soon!

Cheers for the tips.

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