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3 posts

Wannabe Geek

# 177144 23-Jul-2015 20:27
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Hi All,

I've just received a Prezzy Card from someone for my birthday. I'm trying to buy something for my daughter on MovieStarPlanet and it keeps coming up with, " Payment Declined Error At Acquirer. Try Again Or Choose Another Payment Type. " I'm not sure what this means but I've tried activating the card and it says it's already been activated. I asked the person who got me the card and she didn't know. Please help me! 

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5532 posts

Uber Geek

  # 1350754 23-Jul-2015 20:34
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3095 posts

Uber Geek


  # 1350815 23-Jul-2015 21:24
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I think I have your answer:

10) I can't make a payment with a credit card?

Please make sure that your browser allows pop-up windows, and then try again. You may also want to try clearing the cache and Internet history. Remember to always ask a parent or guardian before making any online payment.

"Note: A prepaid card may not work."

Of course, the reason they block prepaid cards is probably something to do with the fact that VIP membership is a recurring transaction, for which prepaid cards won't work.  Typical exploitive behaviour.


3 posts

Wannabe Geek

# 1351800 26-Jul-2015 08:33
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Thank you,

But the thing is you can un-tick recurring payment and I did, so does that change your reason?

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