Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




39 posts

Geek
+1 received by user: 2


Topic # 180911 25-Sep-2015 23:34
Send private message

Hi everyone, I just had an item delivered today from Noel Leeming and it looks like it was a floor/display model. It has wear and tear, no packaging or instructions. I've sent them an email for an explanation, but wondering if anyone had anything like that happen before.

Was a Fitbit Aria Scale.

Create new topic
2627 posts

Uber Geek
+1 received by user: 185


  Reply # 1394651 26-Sep-2015 00:03
Send private message

Probably a stupid question but...

On the page you bought it from, are you sure it didn't say display model or anything?

I have never seen that mentioned on any NL page, just thought I would ask though.

It probably got mixed up with the new stuff and I'm sure they will replace it.

gzt

9586 posts

Uber Geek
+1 received by user: 1402


  Reply # 1394660 26-Sep-2015 00:08
One person supports this post
Send private message

Its just a stuff up send it straight back with a note. Problem solved.

 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software
750 posts

Ultimate Geek
+1 received by user: 222

Subscriber

  Reply # 1394710 26-Sep-2015 09:07
Send private message

Had the same thing when parents bought their DVR online from NL. Obvious re-boxed floor stock, and they forgot the remote!! Contacted them, and they sent a new one out, along with courier ticket to return original one.

1171 posts

Uber Geek
+1 received by user: 143

Trusted

  Reply # 1394728 26-Sep-2015 09:45
Send private message

Had a similar mistake made by JB Hifi when I made my big home theatre purchase. $3000 TV was delivered and was a faulty unit that had been returned by a customer! They sorted it out quick smart and were very apologetic.

Cheers,
Joseph



39 posts

Geek
+1 received by user: 2


  Reply # 1394756 26-Sep-2015 10:47
Send private message

Yep just called, they are going to send a new one out.

3871 posts

Uber Geek
+1 received by user: 634

Trusted
Subscriber

  Reply # 1394831 26-Sep-2015 14:29
Send private message

I placed an online order for a DSLR body a few months ago and went to pick it up in store. When they handed me the box I thought it felt a bit light so I had a look inside, and discovered that it was an empty box belonging to the unit that they had on display!

They clearly have loopholes in their processes and I will never shop there again.

1442 posts

Uber Geek
+1 received by user: 174


  Reply # 1394885 26-Sep-2015 15:16
Send private message

Same thing happened to me. They didn't even answer my email.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

TCF and Telcos Toughen Up on Scam Callers
Posted 23-Apr-2018 09:39


Amazon launches the International Shopping Experience in the Amazon Shopping App
Posted 19-Apr-2018 08:38


Spark New Zealand and TVNZ to bring coverage of Rugby World Cup 2019
Posted 16-Apr-2018 06:55


How Google can seize Microsoft Office crown
Posted 14-Apr-2018 11:08


How back office transformation drives IRD efficiency
Posted 12-Apr-2018 21:15


iPod laws in a smartphone world: will we ever get copyright right?
Posted 12-Apr-2018 21:13


Lightbox service using big data and analytics to learn more about customers
Posted 9-Apr-2018 12:11


111 mobile caller location extended to iOS
Posted 6-Apr-2018 13:50


Huawei announces the HUAWEI P20 series
Posted 29-Mar-2018 11:41


Symantec Internet Security Threat Report shows increased endpoint technology risks
Posted 26-Mar-2018 18:29


Spark switches on long-range IoT network across New Zealand
Posted 26-Mar-2018 18:22


Stuff Pix enters streaming video market
Posted 21-Mar-2018 09:18


Windows no longer Microsoft’s main focus
Posted 13-Mar-2018 07:47


Why phone makers are obsessed with cameras
Posted 11-Mar-2018 12:25


New Zealand Adopts International Open Data Charter
Posted 3-Mar-2018 12:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.