So i purchased an item on trademe and Post Haste picked up the package on Tuesday morning and was on board another courier on Wednesday morning to be delivered that day at 6pm.
I waited and sure enough i checked the status and said "Delivery Unsuccessful" and the reason was "Potential transit delay" wasn't happy about that so today on Thursday the 1st of October i checked the status again and it said delivery unsuccessful at 7am in the morning!
since it failed to deliver yesterday they had to deliver it way too early today at an inconvenient 7am when my household is still sleeping and they left a card. i just wished they left the parcel in the mailbox cause after all my package was only worth $3 and didn't see why i had to wake up at 7am to sign for it. Fair enough i took it as my fault for not being an early bird.
So i contacted the courier to arrange a redeliver they said it would take till tomorrow or next week to deliver my parcel, i then told them it was supposed to be delivered on Wednesday but you guys stuffed up and failed, she then told me the driver did make a stop at my home but couldn't have access to it because i lived in an apartment!? i told her she was wrong and that i don't live in an apartment and that i live in a residential home with plenty of space and parking.
so the driver obviously lied to her to cover his ass, how professional...after knowing that they made an arrangement to get it to deliver today in a few hours which im hoping it does.
Well what im getting at is it seems the drivers professionalism being bad is quite a common thing in this courier company. ive read a lot of stories about this company and mine isnt even that bad compared to what they had to go through. Im making sure in the future to avoid using that courier and sticking to Courier post or fastway which ive never had a problem with.
Have any of you guys have bad experiences with Post Haste or other couriers?