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xpd



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# 181204 6-Oct-2015 12:52
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Anyone have a contact at IBM NZ ?

Trying to get quotes on repair / updated warranty on a tape library and getting nowhere....  phone system sends me in loops and when I do get someone they take my details and say someone will get back to me. Emailed them on 2 different addresses, no response...... now been told by our usual supplier that IBM takes 3 weeks to get back to them with quotes and warranty is usually as much as a new unit.... ARGHHH!!!





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  # 1400983 6-Oct-2015 13:28
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Last time I needed to get assistance I used this number 0800-733-222


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  # 1400985 6-Oct-2015 13:32
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If you can wait a bit I will ask my wife when she gets home this evening, its ben a couple of years since she worked there but still has a lot of contacts. 




Mike
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