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7 posts

Wannabe Geek


Topic # 191335 1-Feb-2016 14:19
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Hi, apologies if this is the wrong section to post this in but it's the only one that seemed fitting for the topic. I bought a macbook pro at duty free in Sydney Airport in about March last year. As my 1 year limited warranty is almost up with Apple, I was wondering if I should invest in Applecare or if my macbook is covered by the CGA even if I bought it in Sydney Airport. Any help/info would be appreciated.


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Ultimate Geek
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  Reply # 1482828 1-Feb-2016 14:21
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CGA is only for items purchased in NZ.

Stu

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  Reply # 1482829 1-Feb-2016 14:22
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Applecare is your only option. No local CGA for products bought offshore.




Keep calm, and carry on posting.

 

 

 

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  Reply # 1482831 1-Feb-2016 14:32
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Australia has their own CGA though don't they? Or does that only apply to citizens living in Oz and making a claim from Oz?


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  Reply # 1482887 1-Feb-2016 15:02
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mattwnz:

 

Australia has their own CGA though don't they? Or does that only apply to citizens living in Oz and making a claim from Oz?

 

 

I couldn't see it making any difference whether you're a citizen or not, it'd simply be that you would have to deal with in Australia.

 

The CGA and laptops is a bit of a tough area anyway - while the CGA in NZ is a great piece of legislation but how long is fair for a laptop? For something that's used 8 hours a day, charged every night and carried around and comes with a 1yr factory warranty I'd be wary about relying on the CGA as it's not a warranty per se.

 

 


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  Reply # 1482896 1-Feb-2016 15:11
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The rate of failure on the newer MBP's would be fairly minimal I would've thought, there's little moving parts in them now other than fans..

 

I guess SSD or video card failures but I haven't read any articles recently suggesting otherwise, though it could be too early to tell

 

I guess you'd need to ask yourself whether its worth paying for Applecare when you might not even use it at all


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  Reply # 1482935 1-Feb-2016 15:53
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You can self insure by not buying AppleCare

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  Reply # 1482957 1-Feb-2016 16:42
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If I am in New Zealand and I buy something Air-side (traveling International) via Duty Free does the New Zealand CGA still apply?

 

 

 

 




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Wannabe Geek


  Reply # 1482991 1-Feb-2016 17:22
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Turns out im about 15 days out of warranty. Not sure if Apple will let me purchase applecare anymore but was just going to give it a shot. Do you think its worth purchasing Applecare or should I just insure?


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  Reply # 1483006 1-Feb-2016 17:48
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LennonNZ:

If I am in New Zealand and I buy something Air-side (traveling International) via Duty Free does the New Zealand CGA still apply?


 


 



Yes, you are still physically in NZ even though you are duty free/past customs

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  Reply # 1483782 2-Feb-2016 17:58
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chan175:

 

Turns out im about 15 days out of warranty. Not sure if Apple will let me purchase applecare anymore but was just going to give it a shot. Do you think its worth purchasing Applecare or should I just insure?

 

 

You can't purchase AppleCare. It won't actually physically apply to your serial number any more. If it does kark out, you're up for a trip to Sydney to make an ACL claim.


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  Reply # 1484888 3-Feb-2016 23:47
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Kyanar:

 

chan175:

 

Turns out im about 15 days out of warranty. Not sure if Apple will let me purchase applecare anymore but was just going to give it a shot. Do you think its worth purchasing Applecare or should I just insure?

 

 

You can't purchase AppleCare. It won't actually physically apply to your serial number any more. If it does kark out, you're up for a trip to Sydney to make an ACL claim.

 

 

This is correct; AppleCare must be purchased within the standard 1 year warranty. Outside of that, coverage will not apply.

 

The OP will be covered by Australian Consumer Law, but would need to deal with Apple Pty in Australia for this. I doubt the OP will have an issue getting any problems which arise fixed.


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